1. yuyo's Avatar
    I have an unlocked BB Storm that was originally from verizon. Im using it with telcel in Mexico. The coustumer service phone for telcel is *611 (same as verizon)but when I dial it, the telephone automatically fordwards the call to Verizon customer service. How could I correct this?

    07-25-09 01:01 PM
  2. dictoresno's Avatar
    thats part of the phones branding. you wont be able to change that unless you change the branding. but you cant rebrand the storms so i think you are stuck with that. just save their correct number in your phone book and call it as necessary.
    07-25-09 03:06 PM
  3. manuelant's Avatar
    The same happened to me, and I added a contact with the name of Customer Service and added the numer like this +507*611 and added to spead dial on position 2.

    507 is my country code (Panama), you will need to change it to your country code.

    Hope this works for your as well!
    07-30-09 12:06 AM