1. kow613's Avatar
    My phone (Verizon) says its carrier is ATT and that I need to insert the sim card. I can't make calls, but I can use wifi.

    Can anyone help me fix this?
    10-30-10 08:45 PM
  2. californiablackberry's Avatar
    When did you get the device?
    Did you mess with the Mobile Network Options?
    Is the original VZW/Vodafone SIM in the phone still?
    Are you sure it's a Bold 9650 and not a Bold 9700?
    More details, please.
    10-30-10 09:11 PM
  3. kow613's Avatar
    I have had the phone since it came out. It is FOR SURE a 9650 from Verizon. The original sim is in the phone. No options have been messed with. Said only SOS. Said insert the sim. Thought it was an updating problem so I updated, still have the problem after the update.
    10-30-10 09:45 PM
  4. kch50428's Avatar
    My phone (Verizon) says its carrier is ATT and that I need to insert the sim card. I can't make calls, but I can use wifi.

    Can anyone help me fix this?
    On the main menu, select "manage connections"... then 'mobile network options' and try switching the setting from "global" to 1XEV or 3g...whatever it says... then there's the standard battery & reboot... The SOS is the dead giveaway somehow it got switched off global or 1xev/3g.
    10-30-10 11:43 PM
  5. JRSCCivic98's Avatar
    Switch your network mode from GSM to 1XEV and you'll be fine.

    Posted from my CrackBerry at wapforums.crackberry.com
    10-31-10 11:02 PM
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