1. JerseyDubbin's Avatar
    I need to go through verizon insurance. This is my first claim in over a year and my first one with the storm.

    Basically I woke up and my dog chewed the entire top left corner (there the lock button is) completely off. The storm still works most of the time but the touchscreen with get completely screwey now and then.

    What i'm wondering is if I should tell them I ran it over with my car or something else.

    Also, will they send me a S2 since the storm 1 is EOL?

    Finally third question,

    If they don't cover it and I have to get a new phone, which one would you go with? I really like the touchscreen and I need the blackberry for work (they pay the bill but not for the phone).

    Thanks,
    Phil
    04-19-10 09:28 AM
  2. BergerKing's Avatar
    Naw, just be straight up, that's the best way. There are plenty of Storms in the system, and this type of thing is what insurance is for. You'll get a direct Storm to Storm replacement. It happens.

    Posted from my CrackBerry at wapforums.crackberry.com
    04-19-10 09:31 AM
  3. JerseyDubbin's Avatar
    Naw, just be straight up, that's the best way. There are plenty of Storms in the system, and this type of thing is what insurance is for. You'll get a direct Storm to Storm replacement. It happens.

    Posted from my CrackBerry at wapforums.crackberry.com

    Would I be able to go into a VZW store and do it so I have one immediately or do I have to do the whole call insurance BS.
    04-19-10 09:36 AM
  4. jnepsa's Avatar
    Would I be able to go into a VZW store and do it so I have one immediately or do I have to do the whole call insurance BS.
    i dont think there are many if any stores still that do insurance in the store. you could try but you would be best to just call it in. usually if you call before 11am EST you will get it next day
    04-19-10 09:37 AM
  5. JerseyDubbin's Avatar
    thanks guys, going to call now.
    04-19-10 09:41 AM
  6. JerseyDubbin's Avatar
    Will have a new storm tomorrow Thanks for all your help!
    04-19-10 11:26 AM
  7. mjbesen310's Avatar
    Will have a new storm tomorrow Thanks for all your help!
    lol did you tell them your dog ate your phone?
    04-19-10 12:46 PM
  8. pkcable's Avatar
    The Asurion insurance covers just about anything! Including the dog ate my phone!
    04-19-10 09:40 PM
  9. Jude526's Avatar
    if you don't have the direct phone number for Asurion they can give it to you because you will deal with them directly my best friend dropped her's in the toilet
    they covered it so why not your dog ? they will cover it no worries
    04-20-10 12:48 AM
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