1. northsidetackler's Avatar
    i have heard about verizon giving you 30 days to return a phone if you dont like it. i have been trying to wait for the tour2 because this 8330 is just too slow for me anymore. my question is if i get the storm2 to hold off until the tour2 comes out will they let me return it free and exchange it for the t2? thanks for the help.
    02-05-10 04:25 PM
  2. Username00089's Avatar
    Unless you're inside of the 30 days, they won't let you.
    02-05-10 04:26 PM
  3. northsidetackler's Avatar
    yeah thats what i meant if its within 30 days..
    02-05-10 04:32 PM
  4. Username00089's Avatar
    Yeah if it's within 30 days you can exchange it for any phone that you'd like. Even
    get a refund as long as you bring the phone back in the condition that it was in
    when it was sold to you.
    02-05-10 04:37 PM
  5. jburris020's Avatar
    Just be aware that if you do an exchange the phone is subject to a $35 restocking fee.
    02-05-10 05:47 PM
  6. lastraid's Avatar
    Just be aware that if you do an exchange the phone is subject to a $35 restocking fee.
    Not subject to - it will happen
    02-05-10 05:58 PM
  7. Super_Mario's Avatar
    And since there is not exact date of the T2, you may not get the chance to exchange at all.
    02-05-10 07:16 PM
  8. cherry_pye86's Avatar
    You should just hold off until the phone comes out. At this point there is no tentative launch date so you don't know how long it may take. Plus you'll save 35 bucks.

    Posted from my CrackBerry at wapforums.crackberry.com
    02-05-10 08:07 PM
  9. bluerskyes's Avatar
    You can only do one exchange.

    Posted from my CrackBerry at wapforums.crackberry.com
    02-06-10 10:53 AM
  10. sprke81's Avatar
    You can only do one exchange.

    Posted from my CrackBerry at wapforums.crackberry.com
    I've done more then one exchange.

    Posted from my CrackBerry at wapforums.crackberry.com
    02-06-10 11:06 AM
  11. xpressingit's Avatar
    They can do more than one exchange but they make sure to explain to u its a courtesy. And ur 30 days are from the original purchase. They don't start up when u get an exchange

    Posted from my CrackBerry at wapforums.crackberry.com
    02-06-10 11:25 AM
  12. bluerskyes's Avatar
    Uh, no, you can't.

    Posted from my CrackBerry at wapforums.crackberry.com
    02-06-10 11:48 AM
  13. xpressingit's Avatar
    Uh, no, you can't.

    Posted from my CrackBerry at wapforums.crackberry.com
    ?

    Posted from my CrackBerry at wapforums.crackberry.com

    Posted from my CrackBerry at wapforums.crackberry.com
    02-06-10 03:19 PM
  14. bluerskyes's Avatar
    ?

    Posted from my CrackBerry at wapforums.crackberry.com

    Posted from my CrackBerry at wapforums.crackberry.com
    There's no ambiguity, you are allowed one exchange per wfg.

    Posted from my CrackBerry at wapforums.crackberry.com
    02-06-10 03:31 PM
  15. Super_Mario's Avatar
    And if you received a second one, it should not have happened or it was an exception. Which I have never seen or asked for. You can't just keep trying devices in the WFG period.
    02-06-10 05:48 PM
  16. xpressingit's Avatar
    I have definitely seen it done as a courtesy twice for customers I handled. So it does happen. It isn't the norm but it does happen

    Posted from my CrackBerry at wapforums.crackberry.com
    02-06-10 11:38 PM
  17. Super_Mario's Avatar
    I'm sure it does, there would have to be a valid reason though.
    02-06-10 11:49 PM
  18. xpressingit's Avatar
    We had one customer become irate when we informed him it was a courtesy

    Posted from my CrackBerry at wapforums.crackberry.com
    02-06-10 11:54 PM
  19. Super_Mario's Avatar
    Some like to get irate because they can though.
    02-07-10 12:04 AM
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