1. jimmyz19's Avatar
    Hi I am new to the BB world and need a little assistance. I have an 8830 and when I try to play a video on youtube and other sites it get "The protocol specified is not supported by the handheld. Please try a different URL." What am I doing wrong, what do I need to do to fix this? Thanks in advance for any help. Oh, I did search but couldnt find anything that would help.
    12-28-08 10:35 PM
  2. sunkast's Avatar
    Your device doesn't officially support YouTube. It does with the 4.5 beta OS, but since you are new, I would not recommend you install a beta OS.
    12-28-08 10:40 PM