1. Max Draco's Avatar
    My wife and I just moved from Massachusetts to Oklahoma last month. We are stationed at Vance AFB which is in a little city called Enid. Unfortunately, our verizon 3G went from outstanding to non-existent. Looking at the glorious coverage map, there's a hole where Enid is. Up until yesterday, we were using the extended network with some prevail, but not any more. Apparently a cell tower was shut off over the weekend.

    So, I basically don't get 3G anymore. I love my Storm, but it looks like I have to switch carriers. That being said, we probably won't be able to do that until after the holidays. My question is is there anything I can so with the Storm that will help it temporarily with 3G?
    12-15-09 09:11 PM
  2. hootyhoo's Avatar
    Call vz and see if they will give you a hybrid PRL. If they will, that will allow you to roam from a different tower.

    Posted from my CrackBerry at wapforums.crackberry.com
    12-15-09 09:20 PM
  3. Ltapilot's Avatar
    Call Verison and open a trouble ticket. *611 or 1-800-922-0204
    12-15-09 09:22 PM
  4. gafly's Avatar
    Have you tried *228 option 1 and 2?
    12-15-09 09:28 PM
  5. ekyle125's Avatar
    Have you tried *228 option 1 and 2?
    I vacationed from central NY to Chicago and doing that helped my service.
    12-16-09 05:58 AM
  6. pkcable's Avatar
    VZW is pretty good about fixing towers, give them a call. I am going to move this thread to the Verizon Forum section.
    12-16-09 02:07 PM
  7. silenttt123's Avatar
    Hmmm thats weird. Its kinda the same for me, but where I live, they say I do have coverage (on their map) but I almost never have 3G coverage lol
    12-16-09 04:22 PM
  8. Butthead007's Avatar
    *228 will not work if he is in an extended network area. Don't think a trouble ticket will help either as its not verizon's tower that was shut down.
    12-16-09 04:26 PM
  9. ppbb's Avatar
    i had similar problem with my 8530. i went into manage connections and turned off the mobile network. waited a few seconds and turned it back on and 3G has been good ever since.
    12-16-09 04:26 PM
  10. silenttt123's Avatar
    Yeah, it is laso possible that it is your device that is having troubles, not the network.
    12-16-09 04:36 PM
  11. ZacHolley's Avatar
    hey maxx, im in oklahoma city and I had just went on vacation last week to red river nm, i did *228 option 2 when i got there because my phone was roaming some and not getting 3g, well i get home to okc and its on roaming us cellular and no 3g, for life of me cant figure it out well my friend who has a blackberry came over today i updated his prl what do you know he is now roaming and no 3g,.....

    figured out it was the prl so i found a version of the prl before this 51720 one and so with the old prl instantly get 3g again and no more roaming....

    not sure if that will help but hopefully it will something is up with the new prl in okc for sure though
    12-16-09 06:53 PM
  12. silenttt123's Avatar
    I wonder if you can get Verizon to push out a new PRL?

    Posted from my CrackBerry at wapforums.crackberry.com
    12-17-09 03:48 AM
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