09-19-10 09:45 PM
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  1. mearei's Avatar
    which SIM do I keep, which do I send back? Does it matter?
    06-22-10 04:38 PM
  2. skullcandy365's Avatar
    Noooo!!

    My package lost weight

    went from 3lb to 1lb
    06-22-10 04:42 PM
  3. anneemonster's Avatar
    which SIM do I keep, which do I send back? Does it matter?
    if it hasn't been used i don't think it matters.
    06-22-10 04:43 PM
  4. gregorylkelly's Avatar
    Does anyone know if Tours are coming from Fort Worth, TX? Trying to figure out if I have a Tour or Bold. It weighs 1lb/.5kg and was shipped today from Fort Worth.
    06-22-10 04:52 PM
  5. jlb21's Avatar
    Go to the email setup on the phone, not via the website on your pc.
    Just figured that out. Thanks!! It's moving as we speak.....
    06-22-10 04:52 PM
  6. mearei's Avatar
    Does anyone know if Tours are coming from Fort Worth, TX? Trying to figure out if I have a Tour or Bold. It weighs 1lb/.5kg and was shipped today from Fort Worth.
    call and ask a csr to check the SKU on the device being sent. they'll be able to tell you if its a tour or bold. Both can come from fort worth.
    06-22-10 04:53 PM
  7. Magic Rat#WN's Avatar
    Just to clarify. FRU= field replacement unit. Thats all it means. Does not mean or claim to mean that the device is refurbished. Could be new or certified as new device. Could be brown box or retail box. Mine was in a brown box but I believe that it is a new device since it was manufactured the first week of June.
    06-22-10 04:55 PM
  8. la-vida227's Avatar
    call and ask a csr to check the SKU on the device being sent. they'll be able to tell you if its a tour or bold. Both can come from fort worth.
    please share your findings as I'm in the same boat
    06-22-10 04:58 PM
  9. tas81685's Avatar
    I don't know how I did it. I just got my new tour in. It was worse then my old. I called the rep 2nd time around got me a bold here by Friday. If your still trying their our some nice reps out there. Good luck.
    06-22-10 05:03 PM
  10. FF22's Avatar
    Fru/BlueDot, Made in Mexico June 2, 2010. Full retail with case, battery, door, charger, etc.

    It has a CAMERA. Wow, if it only reboots this fast after I put my 16g card in and add all my apps back - 3:25 minutes.

    Sheesh, the trackpad "rolls" so much smoother than the Tour's trackball.

    Pad seems pretty square and flush and the theory that the tilt was based on handedness would not have done this Lefty any favors. Although I am probably ambidextrous using the phone.

    Mine came from Ontario as in California, NOT Canada.

    Oh, Fedex was pushing this guy to the edge - arrived with 20 minutes to spare although by the time I walked (sped) down the stairs she was already filling out the door tag. I commented on her signing-device was heavy and she said, so was the package! Alas, no second battery or charger but I've got them from the Tour.

    I presume it will take me days to get my apps sorted out and re-registered.

    Here's HOPING...............
    Last edited by F2; 06-22-10 at 05:33 PM.
    06-22-10 05:07 PM
  11. unbreakable's Avatar
    After talking to a few reps, mine is on its way also! Trackball has been more of headache than a pleasure. Should be here in two days they say.

    Posted from my CrackBerry at wapforums.crackberry.com
    06-22-10 05:22 PM
  12. berryloud's Avatar
    Blah Blah Blah... That sucks. Why would it go from 3 to 1 though?



    Im very confused by this, did anyone that already got their bold have this happen? what did you get?
    I got two bolds today 1 for me 1 for the wife. Both were shipped from Ontario CA. On the tracking shipment from Fedex stated 3.0 lbs. tracked my packages today to see if they were still on schedule, and one pkg, stated 3.0 and the other was now 1.0. When they arrived, both were FRU but one was in full retail pkg ( book, charger, battery CD, etc.) The other one was plain brown box phone body only no door or battery.
    New bold .732
    plain box bold .669
    Last edited by berryloud; 06-22-10 at 09:23 PM.
    06-22-10 05:31 PM
  13. FF22's Avatar
    Is ACTIVATION required, even to use WiFi? I added my home network. But under some detail is shows something about "AP" no appropriate or some such.
    06-22-10 05:31 PM
  14. Just1977cj's Avatar
    My wife tried to get a replacement bold for her tour after she was having some issues. After calling yesterday to confirm what was sent they did indeed send out a tour. I loaded the new os for her phone and everything is fine now. I really dont feel like screwing with a new tour is there anything I can do as its arriving tomorrow. Can I just refuse the package??? What can I do that cause me any charges. Thanks
    06-22-10 05:32 PM
  15. MCRunning's Avatar
    Just got my Bold replacement. Everything came in sealed in box (had FRU sticker on it), shipped from Ontario - package was 2lbs, only complaint is the trackpad seems a little crooked. The left side seems a little more raised.
    06-22-10 05:35 PM
  16. russelb's Avatar
    which SIM do I keep, which do I send back? Does it matter?
    The Verizon rep I spoke to yesterday told me to leave the SIM card in the phone it came with.
    Last edited by SgtTurtle; 06-22-10 at 05:58 PM.
    06-22-10 05:52 PM
  17. Kevin9664's Avatar
    Calling Experience: First call with a very nice TSR
    Time Called: Fri 6/18 8:00pm
    Issue Claimed: Sticky trackball and lagging OS
    Model Promised: Blackberry Bold 9650

    Package Origin: Ontario, CA
    Package Weight: 2.0 lbs/.9 kg

    Time Delivered: Tues 6/22 2:47pm
    Model Recieved: Blackberry Bold 9650 w/ camera
    Condition: Retail box with all accessories. Blue sticker. "FRUBB9650" Near perfect trackpad.
    OS Loaded: 5.0.0.732
    Return Shipment: Just old Tour 9360 w/ back cover & old SIM card.
    Additional Info: The box has been opened before. There were two big clear stickers that seal the box. The one underneath has been cut, but then another was placed over it which I peeled off. Maybe to load new OS?
    06-22-10 05:53 PM
  18. russelb's Avatar
    Mine is shipping. 1lb from Ft Worth, TX. I have the feeling I am getting another Tour.
    06-22-10 06:00 PM
  19. jlb21's Avatar
    I am finding I will have to get used to the pad a bit and/or settings. I seem to have a lot of friction between my thumb and the pad.
    06-22-10 06:08 PM
  20. SmittyBoy's Avatar
    Wow...I called early yesterday morning, and they tried to deliver it today at 12:19pm! That was fast! (Well, I do live 35 miles from Ontario, CA). I'm going to pick it up tonight. Hopefully, there's a Bold sitting there waiting on me...
    06-22-10 06:08 PM
  21. nascarfan49's Avatar


    Last edited by nascarfan49; 06-22-10 at 07:53 PM. Reason: Removed a pic becuase it showed phone info
    06-22-10 06:12 PM
  22. Retrokid223's Avatar
    well my cousin got his bold yesturday and his trackpad is crooked but he's dumb enough to not notice it. and i got to wait for mines tomorrow because i wasnt able to pick it up. but what i noticed on his tracking, it said 1lbs but when he got the phone with everything else it said 2lbs on the box =/
    06-22-10 06:19 PM
  23. schwedler28's Avatar
    mine has been stuck in MEMPHIS, TN since 9:57 am this morning and hasnt moved since! supposed to be here bu 10:30 am tomorrow morning
    06-22-10 06:35 PM
  24. y2bandit's Avatar


    I would NOT post your MEID number on the box. Either cover it or dont show it at all.
    06-22-10 06:42 PM
  25. Muscle Master's Avatar
    That's awesome. What was the weight of your package?
    2.70 lbs
    06-22-10 07:16 PM
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