07-15-08 08:42 PM
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  1. Pegalega's Avatar
    usually with Verizon they send you a brand new one in the box? I've had over 10 customers claim insurance through Assurion and they all got new one's, hopefully you'll get one also.
    This is true-if you go thru Verizon they will send you a new phone.
    However-until you complete your second insurance replacement they do not send you a new phone-the 3rd phone they replace with in 2 years gets you a new phone thru Assurion. I called and asked since my husband lost one, then broke one and his phones kept going squirrely AFTER the 90 days...so they said the 3rd replacement becomes a new phone.

    Not sure what the "requirements" or specifics are but this is what I was told
    07-15-08 08:42 PM
26 12
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