1. Bob Vance's Avatar
    I have had the phone for two weeks and worked right out the box. Was able to set up e-mail account on phone. No problems with data , e-mail , etc. I never had to go to BIS website to set it up. Am I missing something? I went to BIS site and entered PIN and ESN and it mentioned that these numbers already are assigned to an account. I have no user name or password to check this because I never set it up over the web. I bought this in in the store. Did they do something for me?
    09-01-08 09:25 PM
  2. sunkast's Avatar
    Don't think you are missing anything. You can do pretty much anything the BIS site can on your BB.
    09-01-08 09:28 PM
  3. lastraid's Avatar
    Did you try and register for an account on the BIS? if so even though you did on the phone, it created the account on the BIS. There should be a way to add a username and password from the device in email settings I believe, if not call VZW tech support and they can get it converted for you on the phone. 1-800-922-0204 select 3 for tech support.
    09-01-08 09:31 PM
  4. Bob Vance's Avatar
    Thanks. But I never truly set up an account with a "user name" and password like the RIM BIS site shows.

    So I take it that I do in fact have a registered BIS account but that I activated it via the phone when I set it up for the first time? Otherwise, I would have not been able to access browser and e-mail, etc.?
    09-01-08 09:33 PM
  5. Bob Vance's Avatar
    Did you try and register for an account on the BIS? if so even though you did on the phone, it created the account on the BIS. There should be a way to add a username and password from the device in email settings I believe, if not call VZW tech support and they can get it converted for you on the phone. 1-800-922-0204 select 3 for tech support.
    I did try, but BIS would not let me get past creating the account because the PIN and ESN are already assigned to an account (mine). Which means I need user name and password, which I never created with my curve as far as I remember.
    09-01-08 09:35 PM
  6. sunkast's Avatar
    You can set up the account from your BB.

    http://forums.crackberry.com/f52/i-u...588/#post80466
    09-01-08 09:39 PM
  7. lastraid's Avatar
    I did try, but BIS would not let me get past creating the account because the PIN and ESN are already assigned to an account (mine). Which means I need user name and password, which I never created with my curve as far as I remember.
    I do this customers all the time. There is a resource that we have that we can convert the account to a username and password. THen you can enter the site from the internet.
    09-01-08 09:48 PM
  8. Bob Vance's Avatar
    Sunkast and lastraid,

    That worked. Im all set. Thx

    Bob
    09-01-08 09:57 PM
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