1. mjk22094's Avatar
    Last March, I got the Blackberry Curve 8530 without Total Equipment Coverage. However, its rubber housing has been wearing away for a while now and a few days ago, the rubber volume rocker keys completely tore away leaving the keys unusable. According to Verizon's Device Replacement Program, it says that "The device will be replaced with a Certified Like-New Replacement at no cost (a like unit or one of comparable quality)." My question is about the phrase in parentheses. By saying "a like unit or one of comparable quality," does that mean that I could be able to get an older model Blackberry like the Tour 9630 as a replacement? I'm really not a fan of the rubber on the outside of the Curve.

    Thanks to anyone who has an answer!
    12-15-10 09:57 PM
  2. Fubaz's Avatar
    There are a lot of 8530s in stock as refuirbs. You will get one as long as they are in stock.

    Calling customer service and speaking with a CSR will tell you what you can get.

    Posted from my CrackBerry at wapforums.crackberry.com
    12-15-10 10:02 PM
  3. Super_Mario's Avatar
    You will get the same device unless its not in stock and you would never get the Tour as a replacement.

    Posted from my CrackBerry at wapforums.crackberry.com
    12-15-10 10:29 PM
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