1. usernam9102's Avatar
    Anyone that was a Altell customer that was moved to verizon must set up a new voice mail box. Dial *86 to complete set it up. Another reason why I'm not happy with verizon
    03-17-10 02:32 PM
  2. Doc_Havoc's Avatar
    Of all the Alltel customer complaints I've heard, that one... Wow.

    Did you really expect VZW to maintain Alltel legacy infrastructure forever? What am I saying? Of course you did, otherwise why whine about it.
    03-17-10 02:49 PM
  3. usernam9102's Avatar
    I have not been happy with verizon customer service. You get a different story everytime you call in.
    03-17-10 02:54 PM
  4. MrObvious's Avatar
    Seriously? It takes two seconds. I did it the minute they released it so there wouldn't be any problems when I went from Alltel to VZW. But! But, I got burned when they wanted to charge more for using my Diamond (out of contract too!) when I changed ESNs. I am upset about that.
    Last edited by MisterObvious; 03-17-10 at 02:58 PM.
    03-17-10 02:55 PM
  5. usernam9102's Avatar
    Customer service has been asking me to change my Altell contract to a verizon one. I told them NO. One customer rep told me monday that my calls would not drop if I changed to a verizon contract. I went right to a verizon and told the manager my story. They told me they were sorry for a rep telling that.
    03-17-10 03:01 PM
  6. Super_Mario's Avatar
    If you hate it so much, why don't you leave?

    Posted from my CrackBerry at wapforums.crackberry.com
    03-17-10 04:12 PM
  7. usernam9102's Avatar
    My contract is not up until the end of may. I have been shopping around for a great plan but can not find something to match what I have.
    03-17-10 04:24 PM
  8. R.O.C.'s Avatar
    Pretty much every aspect of your voicemail will be upgraded when it migrates to Verizon voicemail...

    All you have to do is set up a new password and new greeting, which literally takes two minutes...

    Kind of a petty thing to complain about, especially when you look at the benefits...
    03-17-10 07:53 PM
  9. markhunsaker's Avatar
    I was with Alltel and couldn't wait to come back to Verizon. Yes they do have a little better plans than Verizon but it was worth it. The phone selection was a huge change.
    03-18-10 09:21 AM