1. melissa06's Avatar
    While at the Verizon store paying our bill the Rep said my husband would be able to upgrade his phone. November 21st is one our 1 year mark (we have a 2 year account).

    Our question is does he get the phone for free? or at a marked down price? Our toddler was acting up in the store so we didn't get to ask the rep then. Can anyone give us some more information on this?
    11-05-09 08:49 AM
  2. thinkamp's Avatar
    Sounds like he is able to do an annual upgrade. It is still discounted pricing, but not the same as two year pricing.
    11-05-09 08:53 AM
  3. imthatgixxergirl's Avatar
    Depends a lot on your account. If your not VIP there is a $20 fee to upgrade a year in. Also if he is VIP then he may be entitled to an additional discount on the phone on top of the promotional pricing. You'd really have to call and ask.
    11-05-09 01:59 PM
  4. Jim from NW Pa's Avatar
    Sounds like he is able to do an annual upgrade. It is still discounted pricing, but not the same as two year pricing.
    it is the exact same as 2 year pricing.. just no NE2 credit. However, there is an upgrade fee as mentioned. However, as said, if you are VIP, this fee is waived and you get an allowance towards a new phone
    11-05-09 06:04 PM
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