1. Heinmillerlax's Avatar
    I had to replace 3 tours within the "90 day" rule but i did not know about it at the time so i have been using an old curve for the past 2 or 3 months. The Curve finally cut out and i really dont want to go back to the tour, can i ask to switch the Tour for a Curve 2 since ive had to replace it 3 times in 90 days?
    01-02-10 01:07 PM
  2. lastraid's Avatar
    You can ask to have this done. It is at the discretion of the company. There are many factors involved and the account has to reviewed first. Without being to able to see the account, no one here can answer yes or no and be absolutly correct.
    01-02-10 01:13 PM
  3. Super_Mario's Avatar
    The Curve 2 is not in the Matrix as a replacement, but since you would "down-grading" they would need to make the exception, I don't see why not. Just remember, your not entitled the phone of your choice.
    01-02-10 08:46 PM
  4. Heinmillerlax's Avatar
    Alright, thanks alot.
    01-03-10 01:39 PM