1. SuzisZoo's Avatar
    I received a flyer offering me an early upgrade on one of the phones on my account. My question is, if I order via phone, can they put it on my account like they do at the store, or will I have to pay via credit card if I do a phone order? Thanks.

    Posted from my CrackBerry at wapforums.crackberry.com
    01-19-09 10:24 AM
  2. rwking's Avatar
    As long as your account is current, then yes. However, don't be offended if they ask you to pay for it up front. Cust service reps don't get paid a comission, they are just following their protocol.

    If you request to put the cost of the new equipment on your bill, they will do it.
    01-19-09 12:14 PM
  3. SuzisZoo's Avatar
    Awesome - thanks! I had my credit card # stolen before when doing a phone order on something (not Verizon) so I avoid it whenever possible now.
    01-19-09 12:36 PM