1. Feeeeg's Avatar
    Gentlemen/ladies, a little help please.

    I have not been to the store yet.

    Last night I was online, using the bb 9550 to tether. After properly shutting down, the phone rebooted itself. When it came back to a screen, I get a jvm error 102.

    I have tried all proper steps to curing this problem myself, using bbsak, jl cmdr, bbdm, to no avail.

    When I get it to the part where the phone is ready for new os (error 507), I try the os install and phone immediatly shuts off completely and then responds with a series of red led flashes, (1 blink pause 4 blinks)

    I then get stuck on the install saying "loading jvm"

    It does nothing.

    My real question is,

    1. I am under 30 days, will I get a new one? Or will they force a refurb on me?
    2. Can I invoke the 30 day exchange, and if I can, can it be for another storm? Or does it have to be for a different model?

    I really dont want a refurb when the phone is under the 30 days.
    07-08-10 01:23 PM
  2. bad_boy321's Avatar
    30 days is a new phone.
    07-08-10 01:29 PM
  3. Super_Mario's Avatar
    You can do one exchange/ return for a new phone within the 30 days. No worries.

    Posted from my CrackBerry at wapforums.crackberry.com
    07-08-10 02:58 PM