01-02-14 07:24 PM
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  1. Darthkuriboh's Avatar
    Store reps usually just use me for my BIS admin.

    Posted from my CrackBerry at wapforums.crackberry.com
    10-27-09 01:58 PM
  2. IDsweetcheeks's Avatar
    Store reps for the most part are morons. ( not all but most )
    10-27-09 01:59 PM
  3. IMP42's Avatar
    IMP42, go ahead. I AM the Matrix *laughs diabolically* stop Boise care reps from transferring voice clnr's to me and it'll help.
    The matrix is no match for me. I laugh in the face of the matrix HAHAHA.

    Yeah I am pretty sick of how much people here xfer calls for stupid reasons without even looking at the KB. Maybe I should hunt THEM down like a T-1000lol.
    10-27-09 02:00 PM
  4. Darthkuriboh's Avatar
    What I don't get is how a store "tech" doesn't know how to test a phone for connectivity to voice and/or data.

    Posted from my CrackBerry at wapforums.crackberry.com
    10-27-09 02:03 PM
  5. IMP42's Avatar
    I had one that didn't know how to pull the battery on an 8330
    10-27-09 02:04 PM
  6. Darthkuriboh's Avatar
    Yeah that's pretty much my beef. I can deflect a lot of them but the COLD transfers from Boise and from WDS get on my nerves.

    Posted from my CrackBerry at wapforums.crackberry.com
    10-27-09 02:04 PM
  7. IDsweetcheeks's Avatar
    I had one who didnt know how to do a pin switch on a blackberry replacement...
    10-27-09 02:04 PM
  8. Darthkuriboh's Avatar
    Easiest **** in the world to do and store "techs" can't do it. That's one reason I want to move to retail channel as a store tech so I can actually show people how its done right.

    Posted from my CrackBerry at wapforums.crackberry.com
    10-27-09 02:06 PM
  9. IDsweetcheeks's Avatar
    Yeah that's pretty much my beef. I can deflect a lot of them but the COLD transfers from Boise and from WDS get on my nerves.

    Posted from my CrackBerry at wapforums.crackberry.com
    You shouldnt be getting COLD tsfrs PERIOD... its in the policy... you do NOT cold transfer... I can even get that VERIFIED for you. I'd be turning those names into a manager so fast that rep's head would spin. Oh, and make sure they arent lurking either. I've been seeing a lot of that lately.
    SEE thats why we look so bad!? ARG!
    10-27-09 02:06 PM
  10. IMP42's Avatar
    Yeah that's pretty much my beef. I can deflect a lot of them but the COLD transfers from Boise and from WDS get on my nerves.
    What? They are cold transfering? You should start taking names down lol.
    10-27-09 02:07 PM
  11. IDsweetcheeks's Avatar
    If I catch a rep cold transfering or lurking I'll kick their butts out the door so fast...
    10-27-09 02:07 PM
  12. Darthkuriboh's Avatar
    I do 360 feedback on it constantly.

    Posted from my CrackBerry at wapforums.crackberry.com
    10-27-09 02:08 PM
  13. IDsweetcheeks's Avatar
    okay I'll be back.. I am going to go do some noob smackdown.
    10-27-09 02:11 PM
  14. Darthkuriboh's Avatar
    Sounds like fun

    Posted from my CrackBerry at wapforums.crackberry.com
    10-27-09 02:19 PM
  15. IDsweetcheeks's Avatar
    *wipes hands*
    wow, noobs are bleeders.

    feel better though... I gotta do something since I'm here another 2hrs without a smoke break.
    10-27-09 02:21 PM
  16. IMP42's Avatar
    I really need a cigarette and I haven't smoked in a long time. These Cust Service people are driving me insane.
    10-27-09 02:52 PM
  17. IDsweetcheeks's Avatar
    My last guy just wanted to tell me how much he loved the s/w update except now he doesnt have a media icon...
    o_0
    10-27-09 02:53 PM
  18. ozlancerblack's Avatar
    I am having a good day, logged into training LOL
    10-27-09 02:54 PM
  19. IDsweetcheeks's Avatar
    OT no training for me... however; a system issue would be great... MEETING!
    10-27-09 02:54 PM
  20. IMP42's Avatar
    I dont want to log back in. Lunch is not as long as it used to be.
    10-27-09 03:00 PM
  21. ozlancerblack's Avatar
    lunch is never long enough, what happened to hour lunch breaks?
    10-27-09 03:05 PM
  22. IMP42's Avatar
    I have never worked at a place besides here that didn't give an hour for lunch.
    10-27-09 03:13 PM
  23. Darthkuriboh's Avatar
    I did. Convergys and ECE.

    Posted from my CrackBerry at wapforums.crackberry.com
    10-27-09 03:24 PM
  24. AaronWasHere's Avatar
    An hour would be pretty sweet... I would not turn that down...
    10-27-09 03:30 PM
  25. AaronWasHere's Avatar
    And Heather, if you are going to do the noob smackdown, you should totally sell tickets fierst lol
    10-27-09 03:31 PM
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