1. acetylcholine's Avatar
    First question.. Does your 30 day period refresh if I returned my faulty phone in exchange for the same? What I'm trying to say is.. I returned my previous tour due to trackball issues before my 30 days was up and they provided me a new tour at the store.. Did my 30 day refresh or does it not change..

    Second question is would I be allowed to exchange my tour and just pay the extra to get the storm 2?

    Posted from my CrackBerry at wapforums.crackberry.com
    10-26-09 10:30 AM
  2. Fried Rice Mofo's Avatar
    No, you're 30 days does NOT refresh. It was put in place to have prevent people for swapping their phone out every month cause they wanted something different..

    If you returned your previous Tour due to defective merchandise, and you are still within your original 30 days, yes, you should be able to swap and just pay he difference.

    Posted from my CrackBerry at wapforums.crackberry.com
    10-26-09 10:35 AM
  3. tony bag o donuts's Avatar
    If it is defective otherwise you will be charged restocking fee no?
    10-26-09 10:49 AM
  4. TwinsX2Dad's Avatar
    If it is defective otherwise you will be charged restocking fee no?
    Yes - unless VIP.
    10-26-09 02:39 PM
  5. gettinthere's Avatar
    The 30 days does not reset and if you're outside of the original 30 days, you can't bring the Tour back to get an S2.
    10-26-09 03:13 PM
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