1. lachlancrawford's Avatar
    Ok, my brother in law asked me about this, but im not sure.

    he and his wife are on a verizon family plan. wife used her 2yr upgrade earlier in the year, and he just used his to get the tour (less than 30 days ago). he is now thinking he wants to jump over to at&t for an iphone. he asked if he returns the tour before 30 days, and pays the restocking fee, if he can cancel the line without ETF. When he got the tour, it renewed his contract for 2 yrs, but if he is returning the phone, will they allow him to cancel his line without ETF? i wasnt sure on the whole contract renewal part...

    08-04-09 10:21 PM
  2. vatothe0's Avatar
    When he returns the phone his contract will revert to whatever it was before the upgrade.

    If he was out of contract prior to upgrading, there will be no ETF.
    08-04-09 10:25 PM
  3. lachlancrawford's Avatar
    yes, his contract was up when he upgraded.

    thanks! ill pass it on.
    08-04-09 10:27 PM
  4. ok4a56's Avatar
    I think the only time the $35.00 re stocking fee is charged is if you return the phone for another.

    Let us know when he comes back to VZW

    Posted from my CrackBerry at wapforums.crackberry.com
    08-05-09 08:10 AM
  5. 4life99's Avatar
    if he didnt have a contract b4 he got the tour then he can return it and no etf will b charged..restocking fee wud only b charged if he returned the tour for a different device..if hes just going to disconnect then no restocking fee charge either..
    08-05-09 03:53 PM
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