1. VZWcbAbuser's Avatar
    Our customer service representatives can now offer customers a new, no cost call blocking feature called Nuisance Call Blocking. Nuisance Call Blocking helps customers who are getting unwanted calls from specific numbers and eliminates requests for credits for these calls.

    How It Works
    At the request of the account owner, the customer service rep can add the feature and then block up to five (10-digit) numbers from contacting the customer.

    How This Benefits Our Business and Improves The Customer Experience

    We previously had a manual workaround that required a ticket be called in NOC, which delayed the change and cost us $53 in labor costs each time this was done.
    In addition to an improved customer experience, this change is expected to save us $150,000 per week or $8 million annually.




    put in a couple of creditors numbers and im good
    10-22-08 09:45 AM
  2. mikells43's Avatar
    Lol. This is awsome. Yet anouther reason to stay with vzw or move to them.

    Posted from my CrackBerry at wapforums.crackberry.com
    10-23-08 02:49 PM
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