1. arickinreallife's Avatar
    does anyone know what the reason is why you cant get a corp discount on the unlimited minutes plan?
    12-04-09 02:37 PM
  2. jburris020's Avatar
    Because it is considered to be a promotion plan, and corp discounts are only on non promo plan.
    12-04-09 02:41 PM
  3. arickinreallife's Avatar
    ahhhhh ok.....
    12-05-09 06:09 PM
  4. TwinsX2Dad's Avatar
    VZW has more loopholes, hoops & excuses for their discounts...
    12-05-09 06:11 PM
  5. gvillager's Avatar
    VZW has more loopholes, hoops & excuses for their discounts...
    Not only that but many VZW employees fail to understand what those are.
    12-05-09 06:59 PM
  6. itsthemusic's Avatar
    Not only that but many VZW employees fail to understand what those are.
    What dont we understand? That its a promotional plan and its not eligible for a discount? Thats pretty clear and straight forward.
    12-06-09 12:12 PM
  7. gvillager's Avatar
    You make it sound like that's the only exception on discounts.
    What dont we understand? That its a promotional plan and its not eligible for a discount? Thats pretty clear and straight forward.
    Posted from my CrackBerry at wapforums.crackberry.com
    12-06-09 12:42 PM
  8. gotblackberry's Avatar
    Because essentially, you're already saving money by not having to be on a higher price plan for more minutes.
    12-06-09 01:00 PM
  9. itsthemusic's Avatar
    You make it sound like that's the only exception on discounts.

    Posted from my CrackBerry at wapforums.crackberry.com
    What others are there? 1 data discount per family plan? Its 5 bucks, relax. Oh and no discounts on "save" plans.
    12-06-09 01:08 PM
  10. gotblackberry's Avatar
    No discount on aircards.
    12-06-09 01:10 PM
  11. itsthemusic's Avatar
    No discount on aircards.
    oh yeah, that too.
    12-06-09 02:21 PM
  12. jburris020's Avatar
    No discount on aircards.
    The aircard plan at 59.99 is still technically a promotion, the price used to be 79.99 and you only got the 59.99 price point if you were currently a Verizon customer. When Verizon eliminated that stipulation (needing to be a Verizon customer) then the plan became a promo plan. If we continue to sell the plan at this price point, then it will stay that way. It's just like the 9.99 add a line's, they weren't always that cost. They used to be 19.99 for the second lines on the account.

    Verizon doesn't have loop holes in their discounts, they have standards, which are set in place in any great business to be cost effective for not only the consumer, but the business as well.

    If Verizon didn't have regulations on how their discounts were given then they would be spending more because every customer would get a discount and we would be losing business, sound familiar? If it doesn't look at Sprint and their income/debt ratio. Yes Dan Hesse has made great strides in trying to make the company a better place to be for their customers, but with previous leadership and their ideals on giving away money, IMO they gave away the farm and can't recover. So while some may not like the regulations we have set forward, it is simply there to ensure that everyone wins, the customer's as well as the business.
    12-06-09 02:22 PM
  13. gvillager's Avatar
    I'll reiterate my point that there are MANY (notice I didn't use the words most or majority) employees that don't understand the restrictions. I used to work on one of the teams that handled discount escalations that Customer Service, Retail, or B2B reps were unable to resolve. I spent the first hour of my day responding to requests that usually weren't valid. I didn't mind doing this as it was the easiest part of my job. However, it would have been nice if I could have spent those hours working on something more productive.
    12-06-09 02:55 PM
  14. TwinsX2Dad's Avatar
    Verizon doesn't have loop holes in their discounts, they have standards, which are set in place in any great business to be cost effective for not only the consumer, but the business as well.
    They most certainly do have loopholes - and restrictions & conditions and...

    I get a discount on my local CATV service - 20%. Bottom line. Before taxes. The only things not discounted are the taxes.

    I get a discount on my local phone service - 100% - because I was there long enough to make it 100% - when I got 50%, again, it was bottom line - before taxes. With my 100% concession discount, the taxes are included.

    I get 3% off my total at Costco. 3% off the bottom line. Easy to understand.

    With Sprint, when you get 20%, it is 20% off everything except insurance.

    With VZW, you get a nickle & dime line-item discount, with most line-items not discounted.

    By the way - when you understand how income-to-debt ratios work and how they apply to the wireless industry, come back & talk about it. Sprint has been reducing their costs & their prices & their revenue is trending positively.

    And I agree with gvillager - I've come across so many reps who misunderstand what gets discounted, what doesn't & how it works in the end.
    12-06-09 05:16 PM
  15. TwinsX2Dad's Avatar
    Here's something for one of our more knowledgeable reps to respond to. Taking this hypothetical smartphone bill, with a 15% government employee discount, which items get discounted & which do not...

    450 min: $39.99

    Data: $29.99

    1000txt: $9.99

    TV: $15.00

    VZNav: $9.99

    VVM: $2.99

    Asurion: $7.00


    What gets the 15% discount & what doesn't?
    12-06-09 05:22 PM
  16. jburris020's Avatar
    If you re-read my post twins them you will notice I said what sprint has done previously not recently. So don't bring this to a personal level and tell me I don't know what I am talking about.

    If you want to go to what you know and what you don't read your previous post about the loop holes. Just because verizon gives discounts only on certain items it doesn't mean there are loop holes, it means there are stipulations and regulations as I stated in my post.

    Posted from my CrackBerry at wapforums.crackberry.com
    12-06-09 07:11 PM
  17. markhunsaker's Avatar
    Here's something for one of our more knowledgeable reps to respond to. Taking this hypothetical smartphone bill, with a 15% government employee discount, which items get discounted & which do not...

    450 min: $39.99

    Data: $29.99

    1000txt: $9.99

    TV: $15.00

    VZNav: $9.99

    VVM: $2.99

    Asurion: $7.00


    What gets the 15% discount & what doesn't?
    Twins, obviously I'm not a rep, but from what I have on my account (which is a employee of the state discount 17% and 20% off features), the only thing Verizon will discount is the main rate plan (39.99 becomes 33.99) and the data (25.49). Everything else is not discounted.

    I was told when I signed up that if texting was seperate, it would not be discounted. VZNav is not discounted on my plan with my 20% off features. I was told that with "features" it was for either BlackBerry BIS or BES or Unlimited web/e-mail for another device (Android/Winmo). Insurance is payment to another company (insuron) so they aren't offering a discount, so the % is not applied to that either. No idea about TV, but if its like VZNav, it wouldn't be discounted.
    12-06-09 07:26 PM
  18. gotblackberry's Avatar
    Here's something for one of our more knowledgeable reps to respond to. Taking this hypothetical smartphone bill, with a 15% government employee discount, which items get discounted & which do not...
    Well this is all depending on the agreement your employer signed w/ Verizon. But generally:

    450 min: $39.99


    Yes.


    Data: $29.99
    Possibly.

    1000txt: $9.99
    No.

    TV: $15.00
    No.


    VZNav: $9.99
    Nop


    VVM: $2.99

    Asurion: $7.00
    Nop and nop.


    What gets the 15% discount & what doesn't?
    The general rule is monthly access over $34.99 and data features over $24.99

    Posted from my CrackBerry at wapforums.crackberry.com
    12-06-09 08:53 PM
  19. TwinsX2Dad's Avatar
    [QUOTE=jburris020;4247348]If you re-read my post twins them you will notice I said what sprint has done previously not recently. So don't bring this to a personal level and tell me I don't know what I am talking about./quote]

    Nothing personal about it - it's just that I've yet to see a post from you with accurate information.

    If you want to go to what you know and what you don't read your previous post about the loop holes. Just because verizon gives discounts only on certain items it doesn't mean there are loop holes, it means there are stipulations and regulations as I stated in my post.
    And what I said is that others don't have all of these.

    Twins, obviously I'm not a rep, but from what I have on my account (which is a employee of the state discount 17% and 20% off features), the only thing Verizon will discount is the main rate plan (39.99 becomes 33.99) and the data (25.49). Everything else is not discounted.

    I was told when I signed up that if texting was seperate, it would not be discounted. VZNav is not discounted on my plan with my 20% off features. I was told that with "features" it was for either BlackBerry BIS or BES or Unlimited web/e-mail for another device (Android/Winmo). Insurance is payment to another company (insuron) so they aren't offering a discount, so the % is not applied to that either. No idea about TV, but if its like VZNav, it wouldn't be discounted.
    Well this is all depending on the agreement your employer signed w/ Verizon. But generally:

    Yes.

    Possibly.

    No.

    No.

    Nop

    Nop and nop.

    The general rule is monthly access over $34.99 and data features over $24.99
    Thanks guys - I appreciate both of you backing up my understanding of it.

    Here's something for one of our more knowledgeable reps to respond to. Taking this hypothetical smartphone bill, with a 15% government employee discount, which items get discounted & which do not...

    450 min: $39.99

    Data: $29.99

    1000txt: $9.99

    TV: $15.00

    VZNav: $9.99

    VVM: $2.99

    Asurion: $7.00
    I bring up Sprint here only as an example of simplicity...

    The above plan on VZW, assuming the data portion is discounted, would be $104.53, an actual discount of only about 10% ($114.95 before 15% discount on $69.98).

    Now, Sprint charges $69.99 for the same features, plus Asurion - for simplicity, let's say the insurance is the same money of $7.

    $69.99 - 15% = $59.49 + 7.00 = $66.49 + taxes.

    Easier to understand, no? Even with separate components, Sprint applies the discount to all features except insurance.

    And something else... Sprint's government discount is 20% - no negotiations, no nothing. So that actual bill would be $62.20 plus taxes.

    Last time I checked, T-Mobile's discount process is similar & AT&T is somewhere in-between.

    Something I've heard over the years are stories along these lines...

    Customer: Hello, I am currently with Carrier X but they want more money for the same phone as I see at Verizon, but they do give me a government discount. Can you help me?

    TeleSales Rep: We can give you the phone for less and we also offer government employees a discount. Plus we will give you a second phone FREE! We have America's largest & most reliable network and the most maps to wow you even though you never leave Metro Dallas.

    Customer: Great, I want to sign up, please.


    First bill comes - too late for the WFG. New customer sees smaller discount & it is not covering the same things as before.

    It is more complicated than it needs to be. If VZW doesn't want to give too much away, why not some truth in discounting? Published discount rates & where the discounts apply. Or reduce the discount & apply it to everything.

    By the way, gang - get Sprint Simply Everything - unlimited everything (except tethering) and it is eligible for the discounts - first line, second line, fifth line - no cop-out of being a promo plan. The $20 additional lines (with data & everything) also have the discounts applied. No caveat of being a discounted line.

    VZW wants to charge more - I get that. Whether there is value in the increased price, is up to the individual. But why make it difficult?
    12-06-09 09:58 PM
  20. markhunsaker's Avatar
    @ Twins, no problem.

    I had the Sprint Simply Everything Family Plan with my wife. We had a 20% discount on everything. I got a lot more than I got with Verizon. Double the minutes (1400), unlimited data for TWO lines, unlimited texting, navigation, TV and more all for about 100 bucks. With Verizon I pay close to 120 for 700 minutes, unlimited texting, ONE line of data, and no TV or navigation...

    BUT...you can't put a price on the COVERAGE! That's why I'm back with the big red. I would like Sprint if it worked where I work...battery drain was terrible because it was constantly searching for a signal. It worked for my wife...too bad it didn't work for me.
    12-06-09 11:30 PM
  21. Gawain's Avatar
    By the way - when you understand how income-to-debt ratios work and how they apply to the wireless industry, come back & talk about it. Sprint has been reducing their costs & their prices & their revenue is trending positively.
    Dude...that sounds a lot like "...created or saved..." sh*t being shoveled by Press Secretary Gibbs, do you work in DC *j/k*. You like to bat for them a lot!

    Sprint has nowhere to trend, but positive given their $30B hit in 2007. Their total debt is $21B. You want to talk debt-to-income? They have revenue, but no income, and haven't for at least three years. Verizon has debt too, but three times the revenue, and eight times the net.

    VZ's quarterly growth, year-over-year is 10.2%. Sprint, -8.8%. The profit margins, and operating margins are just as bloody. The return on equity is even worse.

    Now you have laid out some interesting facts about Sprint's upcoming (or is it executed?) roaming agreement with Verizon. Assuming it's already in place and operating, is it enough? Sprint still asks it's heavy users that roam to leave. They won't (can't) raise their rates. Is this enough to turn the tide, or is it too little, too late?

    Sorry for the tangent...

    As for discounts, it was made pretty clear to me what my government discount used to be. 15% on access, and a 12% feature discount (like BIS). I never explored the unlimited though, figuring I'd have to be a super power user to justify that kind of dough, and on a value judgment would have to consider other carriers.
    12-07-09 12:40 PM
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