1. dtpat's Avatar
    Hello..... I Have A Blckberry Storm. I Let Someone Hold My Phone And They Reset My Password. The Only Thing That Shows On My Screen Is Reload Software 513...... Does Anyone Know What That Means And How I Can Get The Software.....i Have Bben Trying All Day And Honestly I Am Going Crazy Because My Attempts Have Been To No Avail.
    09-19-09 04:46 PM
  2. lastraid's Avatar
    You can save the device. If you need the OS it can be gotten from BlackBerry® Software Updates Also get the device cleaned up with BBSAK and the OS will go right in.

    Hope you have a recent backup though.
    Last edited by lastraid; 09-19-09 at 05:30 PM.
    09-19-09 05:08 PM
  3. MobileMadness002's Avatar
    if it is saying to reload the software you can be assured that you will need to reload the software. Go to your providers web sight, download the OS for your device and install it on your computer, launch the app loader and load away. There are many posts and numerous threads on loading your OS. The BB 101 is a good place to start off at.
    09-19-09 05:11 PM