1. hal1's Avatar
    Just spoke to a VZW rep who told me that there are no more annual upgrades, even if my 2 year contract was renewed last April. I've been with them for 6 years, though I don't think that gives me any leverage

    Now, I do understand about their new policies that started this past January. But if I signed my 2 year contract last April, and they're still allowing their NE2 for contracts signed prior to that, shouldn't I also be allowed to use the annual upgrade (+$20) provision that they had? Otherwise I would have signed up for only a 1 year contract.

    Any reps that can help me?

    EDIT: Googling "annual upgrade" it appears that the rep I spoke to may be wrong, and that I have nothing to worry about, and that VZ will honor the annual upgrade.

    Any thoughts?
    Last edited by hal1; 03-19-11 at 11:26 PM.
    03-19-11 10:54 PM
  2. Super_Mario's Avatar
    You are still eligible. There are no more Annual Upgrades for accounts that signed up after January.
    03-20-11 02:35 AM
  3. chuckh0308's Avatar
    I just did an annual upgrade within a 2 year contract at 13 months into it. It should pop up in your online account when you're eligible.
    03-20-11 02:44 AM