1. Meinbeast's Avatar
    I know with verizon being the best known for coverage its hard to believe it but At&T has FULL bars in my house and my phone does not even ring when people call it goes straight to the voicemail. I like verizon but this is just not acceptable. Is there anyway I can get out of a contract on these terms. I am afraid i am stuck but thought i would ask anyways.

    Also to note I love verizon everywhere else i go but when I am at my house and i dont get calls and texts come hours later I cant stand it.
    10-16-09 02:16 PM
  2. Super_Mario's Avatar
    You can call Tech Support. And ask them to file a trouble ticket.

    Posted from my CrackBerry at wapforums.crackberry.com
    10-16-09 02:23 PM
  3. Meinbeast's Avatar
    In the process. Just moved into a new community in SW FL. I doubt there will be a new tower up anytime soon to fix this unless they have some other way to handle it.
    10-16-09 02:39 PM
  4. jhagan09's Avatar
    same thing happened to me. i talked to CS and they said that because this happened to me i could get out of my contract with no ETF. but i didnt cancel.
    10-16-09 03:02 PM
  5. lastraid's Avatar
    There are several things that need to be done.

    1. NO carrier will garrantee signal in a building.

    2. Have Tech file a ticket - they will send out performance to measure the area. Be prepared to ALL trouble shoot prior to a ticket though. If the area is okay, then letting you out of the contract will most likely not happen. If it deemed a weak area, then there are two options. You can request that contract be terminated or purchase a Network Extender for inside your home.

    You can read up on this device at NET EXT
    10-16-09 03:07 PM
  6. NetworkGuy's Avatar
    You can request that contract be terminated or purchase a Network Extender for inside your home.
    I trialed a Net Ext when they first came out. The only thing I hated was the fact that it comes with a GPS receiver that must be placed near a window. If the Net Ext does not get a location fix, it will not function. something about E911 if what we were told. Other than that and the price, it was solid.
    10-16-09 04:47 PM
  7. TwinsX2Dad's Avatar
    I trialed a Net Ext when they first came out. The only thing I hated was the fact that it comes with a GPS receiver that must be placed near a window. If the Net Ext does not get a location fix, it will not function. something about E911 if what we were told. Other than that and the price, it was solid.
    A lot of folks have success with lighting it up near a window to get a fix on the satellites, then moving it to another location.

    An alternative is an amplifier system.

    As I've mentioned elsewhere, I prefer the amplifiers, as the better units will amplify all carriers, give you 3G and don't have a limit of connections, like a femto does.

    Posted from my CrackBerry at wapforums.crackberry.com
    10-16-09 05:15 PM
  8. DemolitionGirl's Avatar
    I've had so many people tell me the same thing. That they can't get Verizon signals in their homes (myself included). I wonder if the Network Extender is a ploy to get us to buy them. I live in Southern California. There should be NO reason why reception sucks here.
    10-17-09 09:17 PM
  9. lastraid's Avatar
    I've had so many people tell me the same thing. That they can't get Verizon signals in their homes (myself included). I wonder if the Network Extender is a ploy to get us to buy them. I live in Southern California. There should be NO reason why reception sucks here.
    As stated in many posts - NO CARRIER will guarrantee a signal in a building. Carriers do not control the construction, terrain, and about 20 more variables that can reduce sginal.

    Sorry to hear you do not have good signal in your home.

    I lived in LA for 40+ years. I had one house I could not make call in, till I stepped out by about 3 steps.

    Take a cup water and pour though a sheet of plywood, not much gets through. Now drill holes in it, see what I mean?
    Last edited by lastraid; 10-18-09 at 05:50 PM.
    10-17-09 09:23 PM
  10. bluerskyes's Avatar
    I've had so many people tell me the same thing. That they can't get Verizon signals in their homes (myself included). I wonder if the Network Extender is a ploy to get us to buy them. I live in Southern California. There should be NO reason why reception sucks here.
    You're wondering if a product is a ploy to sell the product?

    Posted from my CrackBerry at wapforums.crackberry.com
    10-18-09 08:55 AM
  11. UGoLong's Avatar
    The network extender works great for us at home. It does not appear to support anything other than the phone and SMS services though.
    10-18-09 02:09 PM
  12. bluerskyes's Avatar
    The network extender works great for us at home. It does not appear to support anything other than the phone and SMS services though.
    It only supports 1X data.

    Posted from my CrackBerry at wapforums.crackberry.com
    10-18-09 05:41 PM
  13. Yzf600rmb's Avatar
    In the process. Just moved into a new community in SW FL. I doubt there will be a new tower up anytime soon to fix this unless they have some other way to handle it.
    I am in SWFL as well and AT&T has great coverage. I work up and down the coast from Sarasota to Marco, including the islands and never had any issues.
    Used to have Verizon and could never make a call from Sanibel or Boca.
    But contact Verizon first - If they can't fix your issue then you have grounds to break your contract.
    10-19-09 09:11 PM
  14. TheSultan's Avatar
    Sorry to hear...hopefully opening a ticket like others have mentioned may get you some answers. Good luck!
    10-19-09 09:13 PM
  15. Chaldo's Avatar
    Tell Verizon about it, see what they can do, if nothing can be done I would move to another carrier that works inside the house. I don't like to be stuck on a carrier that doesn't work well where I live, go to School and go to frequent places like work, etc.
    10-19-09 11:25 PM
  16. MidwestKevin25's Avatar
    I have the same problem & its really starting to bother me. I get excellent reception everywhere but in my house. I even get excellent reception in my neighbors house. But it doesn't make me wanna cancel, I still get all my calls & texts it just affects my internet speed.

    Posted from my CrackBerry at wapforums.crackberry.com
    10-20-09 08:12 PM
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