09-01-10 01:36 PM
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  1. penniejo333's Avatar
    Hi all...
    We were discussing Insurance on another thread....hopefully some of you all will see this!! (And anyone else who can offer any info)

    My agent has said that my insurance company doesn't have a rider to cover my phone. He also doesn't recommend adding it to homeowner's policy, cause if you have to file a claim, well, it's filing on your HOMEOWNER'S!! Just relaying what he said on that. Not even sure I agree with it, but looking for Plan B anyway.

    My question is two-fold. First of all, who is your insurance provider for those of you who carry your own policy? Is it a rider on your homeowner's? Or something else? What exactly is your rate and for what type of coverage? I'm going to make some calls to other insurance companies also, as well as our RV insurance company, but thought if I could start with the companies some of you all have, I might not have to research as long!

    Oh and if you could provide their CS numbers as well, that would be awesome!!
    04-16-09 04:56 PM
  2. ok4a56's Avatar
    State Farm Insurance has a personal article policy ( I think that is what it is called) They will cover a phone that retails for over $400 for around $20.00 a year, with no deductible. I have been told by a local State Farm agent, that you do not need to be a State Farm customer to have this policy.
    04-16-09 05:44 PM
  3. thefatkid22's Avatar
    why not just get the insurance on your phone through your carrier??
    04-16-09 05:59 PM
  4. randabis's Avatar
    why not just get the insurance on your phone through your carrier??
    For some people it may be a better option to look into insurance through an outside provider, especially if they currently already have other insurance products through that provider. The vast majority of people are probably better off getting insurance through Asurion, but as I said, it may be better for others to look to other providers.
    04-16-09 06:01 PM
  5. TwinsX2Dad's Avatar
    The vast majority of people are probably better off getting insurance through Asurion, but as I said, it may be better for others to look to other providers.
    The vast majority? Most everyone I know who had carrier insurance found something better or discovered they already were covered by other means after we discussed it.

    Maybe your "vast majority" only includes those who don't have any insurance currently or who have poor credit...

    Posted from my CrackBerry at wapforums.crackberry.com
    04-16-09 07:26 PM
  6. randabis's Avatar
    Well, it's only my opinion. I feel most people are probably better off with the Asurion policy because of how quickly the phones get replaced and the relatively low deductable, but ymmv of course. Maybe I shouldn't say "vast majority".
    04-16-09 08:43 PM
  7. arhub's Avatar
    Well, it's only my opinion. I feel most people are probably better off with the Asurion policy because of how quickly the phones get replaced and the relatively low deductable, but ymmv of course. Maybe I shouldn't say "vast majority".
    I don't know if I consider $50 to be a low deductible when you already pay at least $5 a month for a premium. My insurance through Grinnel Mutual has a $0 deductible
    04-17-09 09:21 AM
  8. jdnlou's Avatar
    I have to work with the public every day and the complete lack of knowledge of their devices and contractual agreements never ceases to amaze me. The complete lack of personal responsibility by the general public also surprises me on a day to day basis.

    Having said that, I want to say that that by no means is Asurion insurance the most inexpensive option. However, the vast majority of the general public is just not savvy enough to figure out their own insurance options. Therefore, I believe Asurion insurance is a good option for them. If they don't want to take the time to figure out how to get their insurance cheaper, then they can pay for the conveinence and not have to think about it.

    Just my opinion.
    04-17-09 09:56 AM
  9. arhub's Avatar
    I have to work with the public every day and the complete lack of knowledge of their devices and contractual agreements never ceases to amaze me. The complete lack of personal responsibility by the general public also surprises me on a day to day basis.

    Having said that, I want to say that that by no means is Asurion insurance the most inexpensive option. However, the vast majority of the general public is just not savvy enough to figure out their own insurance options. Therefore, I believe Asurion insurance is a good option for them. If they don't want to take the time to figure out how to get their insurance cheaper, then they can pay for the conveinence and not have to think about it.

    Just my opinion.
    You do make a valid point there. For people that do not want to take the time to look elsewhere for other options Asurion is a convenience thing for them.
    04-17-09 10:23 AM
  10. penniejo333's Avatar
    State Farm Insurance has a personal article policy ( I think that is what it is called) They will cover a phone that retails for over $400 for around $20.00 a year, with no deductible. I have been told by a local State Farm agent, that you do not need to be a State Farm customer to have this policy.
    StateFarm doesn't do them anymore. So far I'm coming up emptyhanded, so still researching!! Any more info from anyone would be great!!! I've checked out Laptop, Desktop, Tablet PC and PDA/Smartphone insurance from Safeware Insurance Agency, Inc.. Their policy doesn't really sound any better at all that VZW's.
    04-17-09 10:53 AM
  11. penniejo333's Avatar
    why not just get the insurance on your phone through your carrier??
    Because if my phone gets damaged, I want to be able to buy the latest/greatest BB, not the one I currently have. Also, no deductible. Also, these separate policies are supposedly cheaper than the insurance through the carrier. Even if not though, it's worth extra to me to be able to go out and buy a new BB, send them the claim form and receipt and them cut me a check. NO downtime at all. I've already had my ORIGINAL brand new berry go out on me (at 39 days old) I had to spend half day Saturday, all day Sunday, all day Monday and nearly all day Tuesday Blackberry-less. Waiting for the FedEx man to bring my refurbished replacement BB.

    If there's an option out there that will streamline the process then I'm going for it!!
    04-17-09 10:58 AM
  12. penniejo333's Avatar

    Having said that, I want to say that that by no means is Asurion insurance the most inexpensive option. However, the vast majority of the general public is just not savvy enough to figure out their own insurance options. Therefore, I believe Asurion insurance is a good option for them. If they don't want to take the time to figure out how to get their insurance cheaper, then they can pay for the conveinence and not have to think about it.

    Just my opinion.
    It's also not just about the most inexpensive option, but the one with the best Bang for my Buck!! As I stated in my last post, waiting pretty much 3 days for my replacement BB was NO FUN and I don't want to experience that again!!!!!!!!!!!
    04-17-09 11:01 AM
  13. j7469's Avatar
    FYI, be very careful when filing claims through your homeowners or tenants insurance. Most states allow insurance companies to drop their customers for any reason. If you put in a few claims (sometimes as few as one) your insurance company many deem you a risk and drop you. So now when you go to get new insurance, the new insurance company will see that your previous company dropped you and will either charge you a higher rate or decide not to take you as a customer.

    I have seen this happen (though not specifically with claims on a cell phone). Just something you should keep in mind when deciding what’s best for you.
    04-17-09 11:04 AM
  14. penniejo333's Avatar
    FYI, be very careful when filing claims through your homeowners or tenants insurance. Most states allow insurance companies to drop their customers for any reason. If you put in a few claims (sometimes as few as one) your insurance company many deem you a risk and drop you. So now when you go to get new insurance, the new insurance company will see that your previous company dropped you and will either charge you a higher rate or decide not to take you as a customer.

    I have seen this happen (though not specifically with claims on a cell phone). Just something you should keep in mind when deciding whats best for you.
    Thanks so much for that....although I've done checked that route, and my homeowner's policy doesn't write those types of policies according to my agent.
    The search continues!!!
    04-17-09 11:15 AM
  15. ok4a56's Avatar
    I spoke with my State Farm Agent and another Agent from a different State Farm, and they both gave me a price. for the insurance for my phone and what I needed to do to get the policy going.

    Also, the insurance VZW provides drops you as well if you file 2 claims within 12 month time frame.

    Posted from my CrackBerry at wapforums.crackberry.com
    04-17-09 03:06 PM
  16. lastraid's Avatar
    Make enough claims for a phone though Stae Farm, you will be dropped like a hot rock, or your premium will go up significantly.
    04-17-09 03:10 PM
  17. TwinsX2Dad's Avatar
    Make enough claims for a phone though Stae Farm, you will be dropped like a hot rock, or your premium will go up significantly.
    I spoke to a State Farm broker - not an agent. The rates for that coverage are fixed and will not increase due to claims. many of these riders have no provisions and rates are not necessarily jeopardized by claims. Now, with the standalone State Farm policy, he said they will review your policy after three claims in a 12mo period if your credit is good or two if your credit is not good. So if they cancel you, it is because you made too many claims - this is understandable and is in effect with Asurion, as well.

    So, let's look at a quick comparo of the cancellation possibilities.

    If you have two claims within 12 months, Asurion will cancel your coverage, while State Farm may not. With Asurion, if you have a claim, then three months later you use your NE2 for a new phone, then lose that phone after 3 more months, they cancel you. You cannot get new coverage with them until your next new phone. With State Farm, if they cancel your PAI, you may reapply in six months with review or twelve months without review.

    With Asurion, you can only get coverage within 15 days of getting your new phone. There are no such restrictions with State Farm.

    Asurion: $50 deductible for a refurb phone which may not even be the same as your existing phone. State Farm: no deductible and you get a check. You can use this check to get a WinMo phone to replace your BlackBerry if you choose.

    Asurion: refurb replacement that may have scratches, cracks or OS issues. State Farm: brand new phone or, if you choose, one from eBay or Craigslist.

    Assurion: assuming $5-$7 per month, this works out to $60-$84 per year. State Farm is $6.50 per $100 covered per year. With State Farm, to get up to Asurion's rates, you'd need to be insuring a phone costing $920-$1290.

    Do you know of anyone with a $1300 phone? Me neither.

    To be fair, Asurion has to make a profit. But they have to make their profit through the carrier - and no, this isn't an evil VZW thing - and the carrier is getting around half the premium amount to cover their efforts of selling, billing & collecting. All carriers do this and it is no worse than the extended warranty markups at BestBuy or your car dealer.

    Since you deal directly with State Farm through their site, you don't have this markup, nor do you have any commissions. If you go to an agent, you may pay a bit more for standalone coverage and agents are not required to sell this coverage - so get it online.
    I do not have the State Farm coverage. I have an umbrella coverage plan that covers what I own, along with specialty coverage for some of the cars.

    No matter how you look at it, the Asurion plan is a ripoff. But it may be the best of the carrier plans.

    Posted from my CrackBerry at wapforums.crackberry.com
    04-17-09 04:28 PM
  18. randabis's Avatar
    Asurion replacements aren't always refurbs.
    04-17-09 04:48 PM
  19. Red Sox's Avatar
    I spoke to a State Farm broker - not an agent. The rates for that coverage are fixed and will not increase due to claims. many of these riders have no provisions and rates are not necessarily jeopardized by claims. Now, with the standalone State Farm policy, he said they will review your policy after three claims in a 12mo period if your credit is good or two if your credit is not good. So if they cancel you, it is because you made too many claims - this is understandable and is in effect with Asurion, as well.

    So, let's look at a quick comparo of the cancellation possibilities.

    If you have two claims within 12 months, Asurion will cancel your coverage, while State Farm may not. With Asurion, if you have a claim, then three months later you use your NE2 for a new phone, then lose that phone after 3 more months, they cancel you. You cannot get new coverage with them until your next new phone. With State Farm, if they cancel your PAI, you may reapply in six months with review or twelve months without review.

    With Asurion, you can only get coverage within 15 days of getting your new phone. There are no such restrictions with State Farm.

    Asurion: $50 deductible for a refurb phone which may not even be the same as your existing phone. State Farm: no deductible and you get a check. You can use this check to get a WinMo phone to replace your BlackBerry if you choose.

    Asurion: refurb replacement that may have scratches, cracks or OS issues. State Farm: brand new phone or, if you choose, one from eBay or Craigslist.

    Assurion: assuming $5-$7 per month, this works out to $60-$84 per year. State Farm is $6.50 per $100 covered per year. With State Farm, to get up to Asurion's rates, you'd need to be insuring a phone costing $920-$1290.

    Do you know of anyone with a $1300 phone? Me neither.

    To be fair, Asurion has to make a profit. But they have to make their profit through the carrier - and no, this isn't an evil VZW thing - and the carrier is getting around half the premium amount to cover their efforts of selling, billing & collecting. All carriers do this and it is no worse than the extended warranty markups at BestBuy or your car dealer.

    Since you deal directly with State Farm through their site, you don't have this markup, nor do you have any commissions. If you go to an agent, you may pay a bit more for standalone coverage and agents are not required to sell this coverage - so get it online.
    I do not have the State Farm coverage. I have an umbrella coverage plan that covers what I own, along with specialty coverage for some of the cars.

    No matter how you look at it, the Asurion plan is a ripoff. But it may be the best of the carrier plans.

    Posted from my CrackBerry at wapforums.crackberry.com
    Thank you for all of this info. I have state farm for my car insurance and have been thinking about canceling my Asurion insurance and going with state farm. I just wasn't sure if i could get State Farm insurance on my phone now because I've had the phone for a year. Should i still go through the website even though I have an agent for my car insurance?

    Thanks!
    04-19-09 11:17 PM
  20. TwinsX2Dad's Avatar
    I would still go through the site. It allows you to attach your coverage to any you have existing.

    You might first make sure you have registered with the online site - I have a friend who has State Farm for all except life and he says he thinks it is a little less than the quoted price.

    Posted from my CrackBerry at wapforums.crackberry.com
    04-19-09 11:38 PM
  21. TwinsX2Dad's Avatar
    Asurion replacements aren't always refurbs.
    No, they are not. If you have a brand new phone model where there is an insufficient supply of refurbs, then you usually get a new one. If your device has been out at least 120 days, I'd be a rich man betting that the phone you get is a refurb.

    CU says to stay away from Asurion, as do most consumer organizations. Here are some comments anyone can read about the illustrious Asurion that might quell some of the Asurion employees running around here.

    Asurion Complaints - Poor service!

    If you view the link on your BlackBerry, let it load, then head toward the bottom.

    Posted from my CrackBerry at wapforums.crackberry.com
    04-19-09 11:49 PM
  22. ok4a56's Avatar
    Has anyone ever got a phone that was not the phone they had prior to an insurance claim with Asurion. Just wondering.
    04-20-09 12:19 AM
  23. Polychrome's Avatar
    Has anyone ever got a phone that was not the phone they had prior to an insurance claim with Asurion. Just wondering.
    I've seen it happen. If there's a case in which there simply are no more of the phone you're claiming, they'll sometimes give you a different model. Usually, its a "same or better" type scenario.

    On the other hand, I've heard a few stories in which Asurion mixed up the type of phone that a person what supposed to get...and they ended up with another one of their "temporary" or "spare" phones. This is a clerical error on their part more than anything and can be fixed, but such things are still a pain. I generally recommend that if you're making a claim, do the ESN change *afterward*. Or at least change it back before making the claim.
    04-20-09 12:27 AM
  24. ok4a56's Avatar
    I was just wondering if they would send someone a dumb phone instead of a BB
    04-20-09 12:37 AM
  25. Polychrome's Avatar
    I was just wondering if they would send someone a dumb phone instead of a BB
    Haven't heard of THAT happening. Though, one more time, make sure the lost/stolen/broken ESN is the active one when calling Asurion! Just because I haven't heard of it doesn't mean it can't happen.
    04-20-09 01:17 AM
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