1. Jbagley's Avatar
    when i connect my bb to the desktop manager, it says that device manager needs to be loaded and to call customer service. i went to bb site and redownloaded the device manager, this didnt help. is there something in the phone itself that i need to send (service books, settings?), this just started happening yesterday before that everything worked fine. i have not deleted any programs but i did upgrade to 4.5 like 3 weeks ago.
    10-27-08 10:03 AM
  2. jeffh's Avatar
    You may need to go in the device manager section of My Computer and delete the device manager before reinstalling it. Here is a link that seems to fit your situation: http://forums.crackberry.com/f52/dm-...-sudden-84099/
    10-27-08 10:35 PM