1. jhagan09's Avatar
    I was wondering if VZW has had any cell signal problems in sothwest VA. because i used to get 2 bars 1XEV now everyonce ans awhile i can get 1X but cant send out any texts.
    09-22-09 06:40 PM
  2. gvillager's Avatar
    I was wondering if VZW has had any cell signal problems in sothwest VA. because i used to get 2 bars 1XEV now everyonce ans awhile i can get 1X but cant send out any texts.
    VZW integrated the SW Virginia Alltel cell sites into the Verizon network within the past two weeks. Your PRL most likely needs to be updated. Dial *228 and select option 2 to download the latest PRL. Call customer service if the updated PRL doesn't fix the issue.
    09-22-09 06:59 PM
  3. lastraid's Avatar
    Also, do not forget the good old battery reset
    09-22-09 07:31 PM
  4. jhagan09's Avatar
    it was fine till i dialed *228 I have done a couple of times and still nothing
    09-22-09 07:31 PM
  5. jhagan09's Avatar
    Also, do not forget the good old battery reset
    did that with both my tour and storm and still nothing
    09-22-09 07:32 PM
  6. lastraid's Avatar
    Try this - dial ##000000 look for the block that has your #@vzw3g.com, below this there will be a password block, Enter vzw. Menu>save. The device will reset. See if this helps
    09-22-09 07:35 PM
  7. Nucleartx's Avatar
    You can call Customer service and ask for a Hybrid PRL to be pushed to your phone(usually takes up to 48 hours for it to get to you). Seems to be working in newly divested markets.
    09-22-09 08:01 PM
  8. jhagan09's Avatar
    Try this - dial ##000000 look for the block that has your #@vzw3g.com, below this there will be a password block, Enter vzw. Menu>save. The device will reset. See if this helps
    now all i get is D with no bars
    09-22-09 08:03 PM
  9. gvillager's Avatar
    I was wondering if VZW has had any cell signal problems in sothwest VA. because i used to get 2 bars 1XEV now everyonce ans awhile i can get 1X but cant send out any texts.
    When did these problems start?
    09-22-09 08:10 PM
  10. jhagan09's Avatar
    When did these problems start?
    wednesday or thursday of last week
    09-22-09 08:12 PM
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