1. Brian P's Avatar
    Hi I am trying to connect my 8130 to my computer for the first time. I have the disks that came with it and trying to install but keep getting an error saying the computer cannot find the devide on the COM port.

    Notes: I am on the Verizon network and this is a used phone so I need support here.

    Thanks.
    03-09-09 10:29 AM
  2. ok4a56's Avatar
    Did you load Desktop Manger already?
    03-09-09 11:24 AM
  3. Brian P's Avatar
    Did you load Desktop Manger already?
    This is happening during the install of VZ Access Manager. not sure if that is the same thing as desktop manager.
    03-09-09 11:27 AM
  4. ok4a56's Avatar
    This is happening during the install of VZ Access Manager. not sure if that is the same thing as desktop manager.
    VZ Access is for tehtering, if you are not going to/or don't have a tethering plan with your BB you don't need VZ Access.

    Visit

    BlackBerry® Software Updates

    And download Desktop Manager. That will let you back up your berry, sync it to outlook and all that good stuff.
    03-09-09 11:34 AM
  5. Brian P's Avatar
    thanks, now I know why that disk didn't work, I appreciate your help.
    03-09-09 12:22 PM
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