1. MissHannah's Avatar
    A friend of mine on Alltel / Verizon is currently having problems with his service in New Jersey. Can't hear people when they call, they are mumbling. Emails are delayed, not receiving texts.
    He has a Blackberry and it's apparently not his phone but the service itself.

    What's up with that?
    It's been like that since yesterday with the wind, rain and all of that.
    01-26-10 08:26 PM
  2. John Yester's Avatar
    Could be Tower issues. Has he spoken to Verizon?
    01-26-10 08:29 PM
  3. MissHannah's Avatar
    Could be Tower issues. Has he spoken to Verizon?
    Sadly not, he's more of a "wait til it fixed itself" kinda guy then a "Let's call see what's wrong"
    I'm actually here to help him since he won't call
    (Yeah, I'm a good friend)
    01-26-10 08:34 PM
  4. lastraid's Avatar
    If it is a network issue, asking here will not help. He needs to call.
    01-26-10 08:39 PM
  5. MissHannah's Avatar
    If it is a network issue, asking here will not help. He needs to call.
    I know. I didn't ask here to get help, just to know if it was normal to get problems with Verizon/Alltel when there's bad weather.
    01-26-10 08:56 PM
  6. ibanez37's Avatar
    It's rare, but it can happen. There's nothing reported on VZW's side from what I can see in the NJ area so I doubt anything major is going on. I'd advise a batt pull and see if he resolves stuff. I know I've had people call in that have went through outage periods and need to either reset the phone or dial *228 for their service to "reconnect" but that's pretty rare. I'd just have him call in lol.
    01-26-10 09:30 PM
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