1. jetman1287's Avatar
    I need a quick answer so I felt like I should make this its own thread - sorry!

    Will calling a 1-800 number during "peak" (pre 9PM) hours count against my limited phone minutes?

    Also, if I am on a call started say, 8:45...and it goes through until 9:45...will I be charged 15 minutes and then 45 goes to unlimited or do I need to re-dial in at 9:01?
    05-07-09 08:18 PM
  2. lastraid's Avatar
    I need a quick answer so I felt like I should make this its own thread - sorry!

    Will calling a 1-800 number during "peak" (pre 9PM) hours count against my limited phone minutes?

    Also, if I am on a call started say, 8:45...and it goes through until 9:45...will I be charged 15 minutes and then 45 goes to unlimited or do I need to re-dial in at 9:01?
    Yes 1-800 goes against your minutes.

    When you call prior to 9PM and gotinto your nights and weekends the system will pick this up, no need to redial.
    05-07-09 08:21 PM
  3. jetman1287's Avatar
    Thanks for the quick response!
    05-07-09 08:22 PM
  4. TwinsX2Dad's Avatar
    Yes 1-800 goes against your minutes.

    When you call prior to 9PM and gotinto your nights and weekends the system will pick this up, no need to redial.
    You may want to look into that - according to the TOS, calls are rated based on time of connection and are not multi-rated. Looking at my bill, I see calls not being multi-rated.

    Posted from my CrackBerry at wapforums.crackberry.com
    05-07-09 08:32 PM
  5. lastraid's Avatar
    Yep - not sure that what the definition is of multi rating is.

    I do know the system switches your call based on time. therefore in this case it benefits the customer, on the other end not so much coming from night and weekends back to peek.

    PS good to see you back
    05-07-09 08:34 PM
  6. gvillager's Avatar
    When you call prior to 9PM and gotinto your nights and weekends the system will pick this up, no need to redial.

    I can confirm that this is correct. If calls go from peak to off-peak I am only billed for the minutes during the peak time. If you look at the call log on your bill it'll say SPAN under usage type.
    05-07-09 08:49 PM
  7. markhunsaker's Avatar
    Hum...thanks! I have been wondering that myself for a long time.
    05-07-09 08:52 PM
  8. RicanMedic78's Avatar
    i been wondering about that for a long time. Never really got a good answer from a rep once about it as she didn't really know herself. I once started a call at around 2050 and ended at almost 2300 which prompted me to find out as well. Are you 100% sure that it rolls into offpeek on its own?
    05-07-09 10:29 PM
  9. lastraid's Avatar
    I am 100% sure
    05-07-09 10:35 PM
  10. gvillager's Avatar
    I am 100% sure
    x2

    I would need to increase my plan if it didn't automatically switch over.
    05-07-09 11:10 PM
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