1. J_A_Fauske's Avatar
    I am delighted to have my Z30 updated to OS 10.2.1.2126 by Verizon (over the air)!!
    What absolutely baffles me is that subsequently I've been notified (Software Update on both phone and BlackBerry Link) of an update that when applied does NOTHING I can determine other than causing the Icon for BlackBerry Virtual Expert (BBVE) to disappear from my Home Screens.
    BB World still shows BBVE as installed and I can"Open" it from there.
    I can also open it from within the Help App.
    I have been able to restore the icon by Uninstalling in BB World and Reinstalling it again.
    Once the BBVE icon is back where I want it, up comes a small Software Update (2 files, 4-5MB each???) and with whichever method (SW Update on phone or BB Link) I use, the BBVE Icon has once again vanished!?!?!?
    Am I the only one plagued by this "magic trick"?
    JAF
    flyingsolid likes this.
    03-30-14 12:06 AM
  2. misterabrasive's Avatar
    See my reply on the Verizon update thread on the Z10 forum.

    Posted via Verizon Official 10.2.1
    J_A_Fauske and flyingsolid like this.
    03-30-14 07:31 PM

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