1. molly00gage's Avatar
    I have a blackberry curve 9330 from verizon and i havent even had it a month. I started using the blackberry messenger the phone came with and it worked fine for about two days, then when it would show i have a message it would not let me click the icon, nothing would be frozen just it would not bring up the messenger and when i went to send just a regular messege to the blackberry contact the whole thing would be earsed including the name it would just be a white strip where the conversation was, i do not know what is wrong so if someone could PLEASE help me that would be great!
    02-04-11 05:06 PM
  2. lastraid's Avatar
    You can try a battery reset
    Y0u can try to remove and reinstall BBM.
    You can also upgrade to OS 6.0 if you wish. Although it should work fine on 5.0.
    Also if you run the thread (conversation) too long, this can cause problems as well.
    02-04-11 07:42 PM
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