1. BillyBoy5885's Avatar
    So, this morning I decided I was going to get the Tour 9630 on Verizon. So instead of driving 20 mins to the nearest Verizon Wireless store, I went to the Authorized Retailer location in my town.

    A few things caught my attention. First off almost all the phone prices were high, for example, the Blackberry Tour 9630 was being sold for $269.99, $169.99 after $100 mail-in rebate, while on the Verizon Wireless website it is $199.99 and online discounted to $99.99.
    Secondly, I am on a family plan and I asked the guy if I had any rebates. I have been on this plan for 2+ years, and I KNOW last time I waited this long I got $100 off my phone at the time. The guy asked me for my phone number, I gave it, but because I'm not the primary line he couldn't give me the information on the rebate. But he told me you usually get $100 the first time, and like $50 or $30 the second time you use it. Does this make any sense to anyone or was this guy just being shady?
    02-25-10 10:39 PM
  2. dawg987's Avatar
    A regular verizon store has higher prices in store then online. I needed a phone asap and online could get a ton of free phones. Went into a regular store and they had no phones that were being offered for free. Wierd. But the authorized dealers also carry old stock generic stock. I went thru them once but never again

    Posted from my CrackBerry at wapforums.crackberry.com
    02-25-10 11:26 PM
  3. BillyBoy5885's Avatar
    How much different are the online prices from the store prices? I thought the $70 price difference was a bit much.
    Not being able to guarantee the $100 phone upgrade wasn't too pleasing either.
    02-25-10 11:56 PM
  4. Butthead007's Avatar
    New every 2 credits were $100 or $50 depending on your price plan. They are now down to $50 and $30 respectively. Secondary lines have never received any discounts beyond 2 year pricing and any mail in rebates/instant online discounts.

    Other third party vendors such as wirefly may have special conditions attached to their pricing as well.
    02-26-10 07:08 AM
  5. markhunsaker's Avatar
    Authorized retailers can set the prices on the phones since they are a third party. Most do not honor the new every two credit. I was going to upgrade at Best Buy but they weren't going to honor my 100 NE2. Granted, most of their phone prices are on par with Verizon. But again authorized retailers set their own prices.

    Posted from my CrackBerry at wapforums.crackberry.com
    02-26-10 08:58 AM
  6. BillyBoy5885's Avatar
    New every 2 credits were $100 or $50 depending on your price plan. They are now down to $50 and $30 respectively. Secondary lines have never received any discounts beyond 2 year pricing and any mail in rebates/instant online discounts.
    When did the NE2 change from $100/$50 to $50/$30?
    02-26-10 01:11 PM
  7. lastraid's Avatar
    When did the NE2 change from $100/$50 to $50/$30?
    Last year. If you have the old tier you are grandfathered in until used or if you change price plans.
    02-26-10 01:40 PM
  8. tech_head's Avatar
    I only go to company owned stores.
    Never an authorized retailer. Not to denigrate retailers, but I prefer to go to the source.
    02-26-10 02:07 PM
  9. xpressingit's Avatar
    we also 9/10 times won't process warranty or 30 days/DOA's on authorized retailers sold phones

    Posted from my CrackBerry at wapforums.crackberry.com
    03-03-10 09:44 PM
  10. babyface35762's Avatar
    Do NOT go to retailers. The resold devices do not have warranties. You will be hit with 50.00 fee to replace it and that phone will only have 90 day warranty. Always go to direct communication locations, order over phone or online.
    03-04-10 02:41 AM
  11. bs1two's Avatar
    Do NOT go to retailers. The resold devices do not have warranties. You will be hit with 50.00 fee to replace it and that phone will only have 90 day warranty. Always go to direct communication locations, order over phone or online.
    Not always true. Check with the exact agent with their return policy and if they sell phones that way. I will always recommend a corporate store over an agent... then again I am biased bc I am corporate. As long as the customer is happy I don't care if it comes from indirect or direct.
    03-04-10 09:42 AM
  12. markhunsaker's Avatar
    The warranty is a manufactor's warranty. Doesn't matter where you get it from. babyface, do some homework first.
    03-04-10 10:51 AM
  13. bs1two's Avatar
    However Mark some reps see that the device is out of warranty--different cust id and look no further.
    03-04-10 10:57 AM
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