1. blue_and_bold's Avatar
    Cust calls in not able to open an mp3 attachment on their 8830... They said that other phones, 8900, storm were able to open them but she couldnt? I searched on here and couldnt find anything,
    She had the option to save but when she saved it it didnt show up anywhere.
    No option to play either.
    Anyone know whats going on?
    07-22-09 08:18 AM
  2. ericsmcdonald's Avatar
    Cust calls in not able to open an mp3 attachment on their 8830... They said that other phones, 8900, storm were able to open them but she couldnt? I searched on here and couldnt find anything,
    She had the option to save but when she saved it it didnt show up anywhere.
    No option to play either.
    Anyone know whats going on?
    I've had issues on my 8830 and 9530 downloading an MP3 if it exceeds a certain file size through an exchange server (not BES). I don't have the same issue when using Gmail or Yahoo.

    However, I didn't care much, I would just forward the message from my exchange to my gmail and open it that way. Not a fix, but a work-around.
    07-22-09 01:38 PM
  3. blue_and_bold's Avatar
    K thats kinda all i was thinking too she just wanted to use it while on the go. Thanks
    07-22-09 02:47 PM
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