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02-10-10 12:37 AM
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  1. cruznthru's Avatar
    bmerdinian
    CrackBerry Addict
    Device Model: 9530 (Storm)
    Carrier: Telus
    PIN: 3057B76A Join Date: Jan 2009
    Location: Canada
    Posts: 709

    bmerdinian authored this fix and ask If I would start a thread for it...here it is Great Job!
    Windows 7 USB issue ( RESOLVED )
    ________________________________________
    After struggling with the VISTA and Windows 7, not sleeping nights to figure why Vista and 7 were the only ones that were bricking my phones. Finally this battle came to an end. Read below for the FIX!!!! I was bricking every phone that tried to update the OS with Windows 7 and Vista. DM now runs way better than ever!!!!!!!

    And you are WELCOME.


    Method 1

    *For Microsoft Windows Vista (and windows 7)
    Click Start, and type device manager in the Start Search box.
    Click Device Manager in the Programs list.
    If you are prompted for an administrator password or confirmation, type your password or click Continue.
    In the Device Manager dialog box, expand Universal Serial Bus controllers.
    Right-click USB Root Hub and then click Properties.
    In the USB Root Hub Properties dialog box, click the Power Management tab.
    Remove the check from the Allow the computer to turn off this device to save power check box
    . Repeat steps 1 through 4 for each USB Root Hub listed in the Device Manager.


    Under Power settings, check the 'USB settings' -> 'USB selective suspend settings' and make sure it is disabled.

    Check Thumbnail, highlighted: Open Device manager, Double click on Universal Serial Bus controller at the bottom, Double Click USB Root Hub, Click Power Management on top right, Uncheck Allow Power...

    Method 2

    *You can disable the USB Selective Suspend feature as a workaround by editing the registry. The USB device may become unresponsive because of a race condition in the Selective Suspend feature. The Selective Suspend feature suspends the USB device to efficiently maintain battery power by enabling the computer to turn off the USB device. However, sometimes this feature may not correctly wake up the USB device. Therefore, the USB device is unresponsive when you try to use it.
    You might want to disable this feature for server products where power management is not important or required.
    *To disable the Selective Suspend feature, follow these steps:
    Click Start and then click Run.
    Note If you are running Windows Vista, click Start, and then use the Start Search box.
    Type reedit, and then click OK. Registry Editor opens.
    Locate and then click the following registry subkey:
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Servic es\USB
    If the DisableSelectiveSuspend registry entry is present, double-click it. If it is not present, create the entry. To create the entry, follow these steps:
    On the Edit menu, point to New, and then click DWORD.
    Type DisableSelectiveSuspend, and then press ENTER.
    On the Edit menu, click Modify.
    In the Value data field, type 1 to disable the Selective Suspend feature, and then click OK.

    Attachment 19747 Attachment 19748

    *WARNING*
    It is suggested that you do not attempt to update your BB OS under Windows 7 BETA versions. However, the main problem with the bricking have shown to be partially fixed by following this writeup. If you decide to try it and you brick even after applying this fix, make sure you are aware that even the instructions in this thread How to recover a dead BlackBerry are not fully compatible with Windows 7. It is suggested that if you have the means to use XP or Vista instead.

    ...JRSCCivic98


    __________________
    I live for TECH / I Tech for Living
    Last edited by Reed McLay; 04-15-09 at 11:48 PM. Reason: content moderation
    03-31-09 10:46 PM
  2. cmgeek's Avatar
    nice find! Thanks. Yeah! Now I'm an offical addict
    04-01-09 10:49 AM
  3. sfstorm's Avatar
    SWEET! I might actually give windows 7 a shot now!
    04-01-09 11:03 AM
  4. peanuts154's Avatar
    I just did an upgrade from .103 to .113 on Windows 7 after following these steps and disabling power management options.

    Everything worked perfectly and I am now up-and-running on .113. The first reboot took quite a while, but all is well. As in previous leaks, the "Application data could not be restored" error comes up at the end, so make sure you do a manual backup before upgrading.

    Thanks for the tips.
    04-01-09 09:03 PM
  5. pb4uxplode's Avatar
    All I can say is *BOW* THANK YOU! My wife was going to kill me for bricking her BB, but this info saved me... Anyone with a bricked BB and Windows 7... look no further... the solution WORKS!
    04-09-09 08:41 PM
  6. cruznthru's Avatar
    All I can say is *BOW* THANK YOU! My wife was going to kill me for bricking her BB, but this info saved me... Anyone with a bricked BB and Windows 7... look no further... the solution WORKS!
    Anything you see authored by bmerdinian is going to work, he a very experienced Tech, spends a lot of time at the blackberryOS.com forum
    04-09-09 10:27 PM
  7. lordnikonz's Avatar
    I wish I had found this information out before yesturday because I bombed my new storm while trying to update to .122 through Windows 7.

    Since everyone says this works I am going to give it another shot
    04-09-09 10:40 PM
  8. Hawse771's Avatar
    now THIS should be stickied..not some thread just telling everyone to NOT USE WIN 7!!!!11!!one!!

    I tried getting a mod to do this a while back with no response
    04-09-09 10:54 PM
  9. pb4uxplode's Avatar
    Definitely should be stickied... with a title change to "HOW TO UPGRACE OS WITH WINDOWS 7"... would have saved me some grief last night...
    04-10-09 08:25 AM
  10. taufidris's Avatar
    Sweet... thanks cruznthru.
    04-10-09 09:00 AM
  11. ricoman's Avatar
    Seriously, you've saved my f*cking life! I tried to update my BB w/o reading the DONT USE WIN 7 sticky. I fried it. Im exhausted and have work in the morning; and def couldnt walk in there with a "i fried my phone" excuse, 3 days on the job! u've seriously saved me! thank you! thank you! I owe u a beer, steak dinner, anything! thanks man!!!
    04-15-09 11:33 PM
  12. JRSCCivic98's Avatar
    I'm requesting this get stickied with the following disclaimer added to it.

    *WARNING*
    It is suggested that you do not attempt to update your BB OS under Windows 7 BETA versions. However, the main problem with the bricking have shown to be partially fixed by following this writeup. If you decide to try it and you brick even after applying this fix, make sure you are aware that even the instructions in this thread http://forums.crackberry.com/f3/how-...ckberry-32322/ are not fully compatible with Windows 7. It is suggested that if you have the means to use XP or Vista instead.
    04-15-09 11:39 PM
  13. JRSCCivic98's Avatar
    Oh yeah, and this fix is not needed for Vista... there are no issues under that OS.
    04-15-09 11:42 PM
  14. HarlyFan's Avatar
    I just finished my first download with the changes to Windows 7 mentioned above and all went well. I was concerned after the last time i tried before i made the changes to Windows bricked my phone......
    Good Luck Everyone!!!
    04-16-09 01:52 PM
  15. arcanexvi's Avatar
    now THIS should be stickied..not some thread just telling everyone to NOT USE WIN 7!!!!11!!one!!

    I tried getting a mod to do this a while back with no response
    I got responses when I told them about it 3 months ago. They told me it didn't fix the problem *rolleyes.* I've also posted it in countless threads where people said they had issues. Course I didn't post method 2.... but w/e.
    04-16-09 08:24 PM
  16. LiFePo4's Avatar
    I like these instructions and they are correct; good job!
    04-16-09 08:38 PM
  17. coffman42's Avatar
    mine worked the second time with app loader
    04-16-09 09:03 PM
  18. Wizard101's Avatar
    For some reason after trying to load .113 using Win $e7en x64, it bricked my phone and after a second a light-bulb popped on. Load Win into Safe Mode, All worked fine after that. Still I decided to downgrade back to Vista Ultimate, then upgraded to .122, no problems there either.
    04-17-09 02:15 AM
  19. thescreensavers's Avatar
    You know whats awesome? About a month or two ago this was said to fix the issue and no one cared to much.

    So I give bmerdinian no credit at all for this. I am just glad it finally got sticky status.
    04-20-09 11:59 AM
  20. lex0's Avatar
    If anyone cares, I've been wiping and updating my phones with windows 7 since December. I have VMware installed and I simply start up a Windows XP virtual machine using Windows 7 as the host OS and it works fine.
    04-21-09 04:26 AM
  21. vic9090's Avatar
    I could not locate this under Win7 build 7048:

    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Servic es\USB

    a lot of USB related key, but not just "USB"; anything that I missing?

    thanks
    04-21-09 09:35 AM
  22. r1tony's Avatar
    Weird flashed my phone several times with windows 7 7077 and 7058 and never an issue without doing a thing.
    04-22-09 03:47 PM
  23. RyanB95's Avatar
    Tried it with 7057 after I followed the instructions in the first post - wouldn't reconnect after it backed up/wiped in AppLoader. I had backed up manually beforehand so I wasn't worried. It said that AppLoader failed and gave some error. I just fired up AppLoader again and it worked fine, just obviously didn't make a backup or anything since there was nothing to create a backup from. After that I restored my backup file through DM and all is well.

    But I was also unable to get to a plain USB key in my build. The folder isn't there. Whatever, it still worked
    04-23-09 08:43 AM
  24. harvesthunt's Avatar
    I could not locate this under Win7 build 7048:

    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Servic es\USB

    a lot of USB related key, but not just "USB"; anything that I missing?

    thanks
    Seeing the same thing here on build 7000.
    04-23-09 09:20 PM
  25. harvesthunt's Avatar
    I'm not finding or getting these parts either.


    bmerdinian

    Under Power settings, check the 'USB settings' -> 'USB selective suspend settings' and make sure it is disabled.

    Check Thumbnail, highlighted: Open Device manager, Double click on Universal Serial Bus controller at the bottom, Double Click USB Root Hub, Click Power Management on top right, Uncheck Allow Power...
    04-23-09 09:27 PM
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