1. BBerry9900's Avatar
    Decided to walk in a tmobile store and look around while my car was in the shop. I was checking out the samsung galaxy s4 and a few others when an employee decided to sell me a new phone. They wanted to give me a 200 credit for switching to an iphone android type phone. He also went as far to giving me a htc one 7 type at little cost. Pressure built and I almost cracked. These damn sales people are almost as good as the guy at a car dealership. Blackberry stands with me. Thanks BlackBerry for looking out!

    Posted via CB10
    04-25-14 11:21 PM
  2. VR6's Avatar
    Stay strong my brotha

    Posted via CB10
    BBerry9900 likes this.
    04-26-14 02:17 AM
  3. LoneStarRed's Avatar
    All the fun now and the consequences later.

    Posted via CB10
    rayporsche likes this.
    04-26-14 03:33 AM
  4. gariac's Avatar
    HTC One is a battery eater.

    Posted via CB10
    04-26-14 06:16 PM
  5. pvphooman's Avatar
    Android and IOS are all they're pushing. It's pure crap.

    Z10STL100-3/10.2.1.2947 CB10
    BBerry9900 and TheQuietRioter like this.
    04-27-14 11:39 PM
  6. Denise in Los Angeles's Avatar
    You are better off if you would save $20 a month for 10 months. Then buy a phone online without the T-Mobile payment plan, so they earn ZERO money from you.

    After I finish paying my 2 Z10s off, I will never buy another phone from T-Mobile.
    04-28-14 03:43 PM
  7. TheQuietRioter's Avatar
    I miss my Blackberry so bad!!!

    I cannot wait to get another one and it will probably not be with TMO. That company is really ticking me off as of late.

    Posted via the Android CrackBerry App!
    BBerry9900 likes this.
    04-28-14 08:46 PM
  8. Denise in Los Angeles's Avatar
    Well, T-Mobile did do one good thing for customers. Their BYOD program is perfect for us to get our phones elsewhere, and only pay for monthly service!!
    bunky1971 likes this.
    04-29-14 11:42 AM
  9. gariac's Avatar
    Well, T-Mobile did do one good thing for customers. Their BYOD program is perfect for us to get our phones elsewhere, and only pay for monthly service!!
    T-mobile had a no subsidy plan for some time, but never really promoted it. You got $10 off any standard plan. The trouble was a customer on the subsided plan had effectively a bank of $200 sitting at T-Mobile since it took two years to qualify for a new phone.

    OK, now technically you got the phone cheaper and you paid back $10 a month. But a lot of people saw the situation as I stated in the previous paragraph. I know I did, which I why I got my phone through Costco Wireless so I could keep my old plan.

    In theory, TMobile is just outright going to force customers off a subsidized plan when they expire. The deal with Costco Wireless was practically a secret. You couldn't get the Tmob sales staff to admit knowledge of it.


    Posted via CB10
    BBerry9900 likes this.
    04-29-14 12:42 PM
  10. Denise in Los Angeles's Avatar
    T-Mobile will offer all kinds of promotions to get customers off the grandfathered plans, but that was not really our topic in this thread. Its more about buying a phone FROM T-Mobile. Based on their anti-BlackBerry promotions, I will buy my future phones from online merchants other than T-Mobile.

    As long as I can plan ahead and research my purchase, I can find a new BlackBerry elsewhere, and not have any ditzy sales T-Mo salesclerk try to deter me from buying it.
    Last edited by Denise in Los Angeles; 04-29-14 at 01:57 PM.
    Jr1202 and BBerry9900 like this.
    04-29-14 01:21 PM
  11. gariac's Avatar
    I don't think tmob cares as much as where you buy your phone as you suggest. They are perfectly happy to accept any AT$T customer.

    Posted via CB10
    04-29-14 06:55 PM
  12. Denise in Los Angeles's Avatar
    I don't think tmob cares as much as where you buy your phone as you suggest. They are perfectly happy to accept any AT$T customer.

    Posted via CB10
    They do care about selling me a phone. I was in the store 2 weeks ago, and the sales weirdo was offering me deals on phones.
    04-29-14 07:45 PM
  13. gariac's Avatar
    They do care about selling me a phone. I was in the store 2 weeks ago, and the sales weirdo was offering me deals on phones.
    Gee, I was given all sorts of list prices in the Tmob store. You might be in one of those Tmob contract stores.


    Posted via CB10
    04-29-14 10:02 PM
  14. raino's Avatar
    I don't think tmob cares as much as where you buy your phone as you suggest. They are perfectly happy to accept any AT$T customer.
    I think internally they prefer you buy a phone through them, as the EIP is now the contract to chain you as a customer.
    04-29-14 10:47 PM
  15. Jr1202's Avatar
    The only phone that I think can tease & temp me to drop BlackBerry is Windows

    Posted via CB10
    04-29-14 11:16 PM
  16. Jr1202's Avatar
    I don't think tmob cares as much as where you buy your phone as you suggest. They are perfectly happy to accept any AT$T customer.

    Posted via CB10
    They care about where you buy your phone or else they wouldn't be breaking up w/ BlackBerry & selling out to iPhones, duh

    That's what the whole discussion is about

    Being pressured to buy a defective phone on a service that is practically false advertising

    Posted via CB10
    04-29-14 11:21 PM
  17. gariac's Avatar
    They care about where you buy your phone or else they wouldn't be breaking up w/ BlackBerry & selling out to iPhones, duh

    That's what the whole discussion is about

    Being pressured to buy a defective phone on a service that is practically false advertising

    Posted via CB10
    There is a volume of scale issue. They don't sell enough BlackBerry phones to make it worth their time to support them. TMobile doesn't care if you buy your iPhone from the Apple store. Lots of fanbois do that because they like going to the Apple store. It is a social event for them. They buy the phone unlocked directly from Apple.

    You do understand the difference between the razor and the razor blade. TMobile is in the blade business. They will sell you a razor, but you can bring your own.

    Now the sales staff might have some incentive via a sales bonus to sell you a phone. But TMobile as a company wants the monthly fees. This is the point of being the uncarrier.





    Posted via CB10
    04-30-14 01:31 AM
  18. Denise in Los Angeles's Avatar
    There is a volume of scale issue. They don't sell enough BlackBerry phones to make it worth their time to support them. TMobile doesn't care if you buy your iPhone from the Apple store. Lots of fanbois do that because they like going to the Apple store. It is a social event for them. They buy the phone unlocked directly from Apple.

    You do understand the difference between the razor and the razor blade. TMobile is in the blade business. They will sell you a razor, but you can bring your own.

    Now the sales staff might have some incentive via a sales bonus to sell you a phone. But TMobile as a company wants the monthly fees. This is the point of being the uncarrier.





    Posted via CB10
    1. T-Mobile is losing money being the uncarrier.
    http://www.cnn.com/2014/02/25/tech/m...new-customers/
    2. They will push Android phones over iPhones.

    Case in point. When I was in the store, the clerk didn't mention iPhone. He suggested I get a Samsung Galaxy Light. The T-Mobile price is $216.
    Samsung Galaxy Light | T-Mobile
    But I am not some person who doesn't know that phones are cheaper, say HALF PRICE, if you buy them from online retailers such as HSN. $99.
    Samsung Galaxy Light 4G LTE No-Contract Smartphone - T-Mobile Service at HSN.com

    They don't really push the iPhones at people, because they have to sell the iPhone at the exact same price as the Apple store, $649. They make a larger profit on each non-Apple phone that they sell.
    Last edited by Denise in Los Angeles; 04-30-14 at 11:19 AM.
    04-30-14 02:31 AM
  19. gariac's Avatar
    1. T-Mobile is losing money being the uncarrier.
    http://www.cnn.com/2014/02/25/tech/m...new-customers/
    2. They will push Android phones over iPhones.

    Case in point. When I was in the store, the clerk didn't mention iPhone. He suggested I get a Samsung Galaxy Light. The T-Mobile price is $216.
    Samsung Galaxy Light | T-Mobile
    But I am not some person who doesn't know that phones are cheaper, say HALF PRICE, if you buy them from online retailers such as HSN. $99.
    Samsung Galaxy Light 4G LTE No-Contract Smartphone - T-Mobile Service at HSN.com

    They don't really push the iPhones at people, because they have to sell the iPhone at the exact same price as the Apple store, $649. They make a larger profit on each non-Apple phone that they sell.

    I mentioned the iphone as an example. I did not mean to imply the are pushing iphones.

    What T-mobile is doing is limiting the number of platforms to support. Getting rid of BlackBerry means they don't have to train anyone regarding BlackBerry support. Both as CSR and technicians. Less items to stock as well.

    It is still razors and razor blades.


    Posted via CB10
    BBerry9900 likes this.
    04-30-14 05:54 PM
  20. Denise in Los Angeles's Avatar
    I mentioned the iphone as an example. I did not mean to imply the are pushing iphones.

    What T-mobile is doing is limiting the number of platforms to support. Getting rid of BlackBerry means they don't have to train anyone regarding BlackBerry support. Both as CSR and technicians. Less items to stock as well.

    It is still razors and razor blades.


    Posted via CB10
    T-Mobile's decision to not support BlackBerry is a disservice to their customers who bought the Z10s and Q10s from their stores. I do not agree that limiting support for BlackBerrys is a benefit to their customers.
    05-01-14 03:20 PM
  21. gariac's Avatar
    T-Mobile's decision to not support BlackBerry is a disservice to their customers who bought the Z10s and Q10s from their stores. I do not agree that limiting support for BlackBerrys is a benefit to their customers.
    Dropping BlackBerry saves T-Mobile money on support. No BlackBerry gurus needed. I never said it is good for T-Mobile customers. It may not even be good for T-Mobile, but it is their business decision.

    You do realize I am a BlackBerry user on T-Mobile.

    Posted via CB10
    05-01-14 07:55 PM
  22. Denise in Los Angeles's Avatar
    Well, just shop around before buying your next phone. I know I won't be buying one from T-Mobile.
    05-06-14 11:16 AM
  23. Oglon3r's Avatar
    There are actually a few individuals trained extensively on OS10, I have been told so, but since they stop showcasing BlackBerry devices it is pretty much useless knowledge. It feels like t-mobile actually tried at some point to support Os10 but once profitability decreased they decided to stop. Personally as a business owner I wouldn't just drop support like that simply because it would unprofessional. There weren't just dozens of people who purchased blackberry 10 devices there were literally thousands and to drop support like nothing is nothing short of a major blunder.

    Posted via z30 STA100-5 the only high end business device on the market
    05-15-14 08:46 PM

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