1. CrackBerry Question's Avatar
    Was trying to order my Priv via AT&T online, I got a pop-up that says I need to change my data plan! I am currently on a Grandfathered unlimited data on a BB z10.
    11-10-15 10:42 PM
  2. Lacuna_a_x's Avatar
    just buy an unlocked Priv
    11-11-15 12:12 AM
  3. mzceetee's Avatar
    Exactly what happen to me when I moved to the Z10 when I was with ATT , I lost my Grandfather unlimited wasn't happy with it, lesson learned buy unlock and keep your plan.

    Via BlackBerry 10  Z30
    11-11-15 12:24 AM
  4. ots1960's Avatar
    Best to either go into a store or talk to someone over the phone. When it comes to Online the system can be a joke. I just finished going through the same situation with Sprint trying to upgrade a tablet and the system tried to make me change my plan. Went into a store and problem solved.

    Posted Via My Great Passport
    11-11-15 09:16 PM
  5. Mister Xiado's Avatar
    If you have unlimited data, you are entitled to keep it, so long as you continue to use a smartphone. If it gets taken off without your consent, AT&T has no problem with forcing it back on, as long as you don't sit on your hands for months. Stores like to tell you that you can't keep it, so they get bonuses for "selling" you a plan. Phone support gets jack and bull excrement, so their only incentive is making sure you get what you're looking for, and understand what you're getting.
    11-12-15 03:50 PM
  6. joeldf's Avatar
    Exactly what happen to me when I moved to the Z10 when I was with ATT , I lost my Grandfather unlimited wasn't happy with it, lesson learned buy unlock and keep your plan.

    Via BlackBerry 10  Z30
    When I updated to my Z10 from a Torch 9800, I got to keep my grandfathered plan. At the time, I upgraded online and just selected "Unlimited Data plan for BlackBerry with Visual Voice-mail" sitting there as an option plain as day.

    No problems.

    Posted via CB10
    11-17-15 12:35 PM

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