1. Owen_Ryan's Avatar
    I have tried numerous times to restore the software on my blackberry. How do I erase all the content off? I'm pretty sure I know how to add the software again, I just can not for the life of me figure out how to remove everything first. PLEASE SOMEONE HELP!!!
    10-28-09 06:31 PM
  2. MarcSt's Avatar
    Download BBSAK and wipe it. Then reload the OS
    10-28-09 06:34 PM
  3. Owen_Ryan's Avatar
    Where can I download that?
    10-28-09 06:36 PM
  4. MarcSt's Avatar
    10-28-09 06:38 PM
  5. Owen_Ryan's Avatar
    After I wipe the device out I will be able to restore it with what I had backed up previously correct?
    10-28-09 06:47 PM
  6. MarcSt's Avatar
    No, you need to download the OS from Verizons smithmicro web site!!
    10-28-09 06:53 PM
  7. MarcSt's Avatar
    10-28-09 06:54 PM
  8. Owen_Ryan's Avatar
    I just barely updated my device on Monday with the new software. Will the device manager take care of that?
    10-28-09 06:55 PM
  9. MarcSt's Avatar
    Oh, You are on a storm 1, sorry wrong forum. Yes DM should locate the 5.0 OS for your device. You are better off posting in the Storm forum, not Storm 2
    10-28-09 06:58 PM
  10. Owen_Ryan's Avatar
    Oh, didn't even notice, sorry. I want to select the wipe out option correct?
    10-28-09 07:00 PM
  11. MarcSt's Avatar
    Yes, wipe it and reinstall OS. Then restore all apps from your backup.
    10-28-09 07:02 PM
  12. z06mike's Avatar
    Oh, didn't even notice, sorry. I want to select the wipe out option correct?
    Yeah that's it. If you need help PM me.
    10-28-09 08:04 PM
  13. Om3enenZar2a's Avatar
    I downloaded the BBSAK and checked the event log but then I got stuck there! what should i do after that
    03-02-13 09:51 AM
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