1. ibpluto's Avatar
    is there some sort of trick to changing your av? When I got to upload a new image, it uploads it, but it doesn;t change it
    12-07-12 10:00 AM
  2. BigBadWulf's Avatar
    No special trick. Upload an image at or below the maximum parameters and save.
    12-07-12 10:55 AM
  3. ibpluto's Avatar
    I did that ...... still not changing
    12-07-12 02:12 PM
  4. BigBadWulf's Avatar
    Can you post the image, so I can try it?
    12-07-12 03:08 PM
  5. Michelle Haag's Avatar
    You're not able to change your avatar via Passport?
    http://forums.crackberry.com/crackbe...ssport-755611/
    12-07-12 06:05 PM
  6. ibpluto's Avatar
    Can you post the image, so I can try it?

    You can set it back to the default if you like
    12-09-12 11:00 AM
  7. BigBadWulf's Avatar
    You can set it back to the default if you like
    I'd rather try and help you, by setting your avatar to what you want.
    12-09-12 11:14 AM
  8. ibpluto's Avatar
    I'd rather try and help you, by setting your avatar to what you want.
    try this one

    12-09-12 11:28 AM
  9. BigBadWulf's Avatar
    Definitely something odd going on. I can change mine, but not yours. We'll get right on this.
    12-09-12 11:50 AM
  10. James Falconer's Avatar
    ibpluto,

    So, some avatar troubles I see! No worries.

    First off... you've gone through the instructions with no luck? http://forums.crackberry.com/crackbe...ssport-755611/

    Second, what happens exactly when you try and change your avatar?

    Third, what browser are you using?

    We will get this sorted for you!
    12-09-12 12:21 PM
  11. ibpluto's Avatar
    went through the instructions. I was able to originally change it from the default, but as you can see its blurry, so I wanted to change it to something a little better, but it will no longer let me. I get the passport screen, and I click the change avatar, it brings up a window that says I can click to upload a new image. I do that, it brings the image to the bottom, but does not allow me to bring it into the box.

    I'm using Exploer 8
    12-09-12 01:06 PM
  12. James Falconer's Avatar
    ibpluto,

    Please send me a note at james@mobilenations.com

    Want to get to the bottom of this.

    Thanks!
    12-09-12 03:38 PM
  13. Michelle Haag's Avatar
    It allowed me to change it for him using Firefox... maybe browser related James?
    12-10-12 12:20 AM
  14. James Falconer's Avatar
    ... could be... we'll get to the bottom of it!
    12-10-12 09:35 AM
  15. James Falconer's Avatar
    ibpluto,

    This seems to be a known issue for some in recent versions of IE. A fix is in the works. Should be resolved soon.

    Thanks for your patience!
    12-11-12 10:29 AM
  16. skoenig's Avatar
    Thanks for the reports,

    There is an issue that we're working on with IE and Avatars. It should be resolved soon. In the meantime Chrome, Safari, Opera and FF work perfectly.

    Regards

    Steph
    12-11-12 10:33 AM
  17. ibpluto's Avatar
    Thanks everyone
    12-11-12 10:44 AM
  18. Novaone's Avatar
    I just wanted to add, using Opera 12, though maybe its just me has my avatar all screwed up.
    To be clear I can upload, but crop and zoom features are broken for example.
    12-15-12 04:21 AM

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