1. crazigee's Avatar
    Why is it that when I post a comment on a news article on the homepage in the CB app my profile picture doesn't show up?

    Works fine when in the forum but not news articles.

    Can anyone tell me how to fix this?

    Posted using my Z10 via CB10
    10-28-14 10:48 AM
  2. James Falconer's Avatar
    @crazigee - do you mean your profile pic is not showing up within the app, or on the full desktop site? (or both?).

    If you have a link to an example, I can check into it with the tech team. Thanks!
    10-29-14 08:58 AM
  3. crazigee's Avatar
    @crazigee - do you mean your profile pic is not showing up within the app, or on the full desktop site? (or both?).

    If you have a link to an example, I can check into it with the tech team. Thanks!
    Hi James,

    Thanks for looking into this.

    I'll have to check on the regular site. I very rarely go there, and most post using CB10.

    So this is what I'm referring to.

    Here is what my post in this thread look like (my profile pics of the Top Gear team shows up fine):

    Profile Picture-xuz9gu2.png



    Here is a comment I just made to the news article on the CB10 homepage by Bl1ze about the release date of the Classic being pushed back to December. Instead of the Top Gear team it is just a blue silhouette.

    Profile Picture-wcpmab8.png


    Posted using my Z10 via CB10
    Last edited by crazigee; 10-30-14 at 06:31 AM.
    10-29-14 08:13 PM
  4. crazigee's Avatar
    For some reason the pic doesn't show up?
    Exactly. But only when commenting on news articles on the CB10 homepage. Posting on the forum the pic shows up fine.

    Posted using my Z10 via CB10
    10-29-14 08:30 PM
  5. crazigee's Avatar
    No I meant your attached pic in this thread didn't show up....at least I thought you were attaching a pic/link
    That's weird. I can see them. I can even see them in your quote.

    I'll try uploading them to an image sharing site.

    Posted using my Z10 via CB10
    10-29-14 08:33 PM
  6. crazigee's Avatar
    So this is a normal forum post:

    http://imgur.com/xuZ9gu2
    Profile Picture-xuz9gu2.png

    This is a comment to a news article on the CB10 homepage:

    http://imgur.com/wCPmab8
    Profile Picture-wcpmab8.png
    Posted using my Z10 via CB10
    Last edited by crazigee; 10-30-14 at 06:29 AM.
    10-29-14 08:51 PM
  7. James Falconer's Avatar
    Got it. Relaying to the tech team to check it out.

    Thanks for the info!
    10-30-14 08:55 AM
  8. crazigee's Avatar
    Got it. Relaying to the tech team to check it out.

    Thanks for the info!
    No thank you.

    When I get a chance today I check it the same occurs using the desktop website.

    Posted using my Z10 via CB10
    10-30-14 09:06 AM
  9. crazigee's Avatar
    Hi James,

    I haven't had a chance to check on the desktop yet, but I'll try today. It is still happening on the CB10 app though. Here a comment I just made in the article about the new BBM features:

    Profile Picture-img_20141031_100513.png



    Posted using my Z10 via CB10
    10-31-14 09:07 AM
  10. Michelle Haag's Avatar
    Usually if you delete and reinstall the app it will fix it. It's a caching thing in the app.
    11-03-14 07:23 PM
  11. ShaneGoodman's Avatar
    I didn't realize that the profile picture could be changed. The only thing that I've been able to change so far is my avatar:
    Profile Picture-autobot-76.jpg

    I haven't figured out how to change my profile picture:
    Profile Picture-unknown.gif

    Shane.
    Last edited by ShaneGoodman; 12-28-14 at 10:29 PM. Reason: spelling fix
    12-28-14 10:28 PM

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