Safe to use credit card in Crackberry store?
Hey, is my credit card info safe in the CrackBerry App Store when/if I buy an App from my phone? I don't have PayPal so this seems like a better way for me to buy apps. Any help would be appreciated. Thanks.
Posted from my CrackBerry at wapforums.crackberry.com
Your information IS NOT SAFE
I made the mistake of believing the folks at crackberry.com when they said credit card information would be safe, but it is not safe. They will charge your account for an app & then send you an email saying they need to "verify the account" and please send you phone number so they can contact you for verification in the next 15 minutes. After you respond with your phone number, the customer support people disappear, along with the money they withdrew from your account. Leaving you with no apps, a debit on your account, and no way to contact anyone for customer support.
I've clicked the customer support links on my desktop & keep getting asked to log in, even when I am logged in. I log in, get taken back to the my account page, click contact customer support, and get asked to log in again. If I log in again, I go right back to my account, click contact customer support & up comes the log in screen to start the whole cycle all over again. DO NOT give them your credit card info. Be smart & safe & only do business with reputable sites who use secure payment methods, such as paypal,
MobiHand comment - transactions
Hi cannedoscar74,
MobiHand handles the transactions you made via the Crackberry Mobile AppStore. We received your two orders yesterday, and a third order today. The two orders were processed right away, but the third triggered a fraud check, so you received the "pending" email. (We have a variety of fraud checks, to assure the safety of our customers, but as I'm sure you'll understand, there's always a balancing act between security and convenience.)
We generally process pending orders within 15 minutes, but in the wee hours (US time), as with this order, there is sometimes a longer delay - sorry for the inconvenience!
About your login issue, we haven't seen this problem before, and our DevTeam is trying to reproduce this issue. Our Support team will touch base with you for more info on your experience.
About the security of our transactions, we've been doing this for about five years, and millions of customers trust us with their credit card transactions. I hope this explanation (and follow-up from our Support staff) will allay your concerns.
Best,
-David
Credit Cards have No Guarantee
Let me reiterate. While there are some general rules that usually apply to protect yourself from fraud & misuse, credit card companies & banks that issue debit cards have no guarantees to reverse the charges if fraud occurs. Unlike other verified secure payment methods.
Anyone who bends over backwards to make it seem like they are a 100% secure is suspect. And anyone who refuses to admit they made a simple mistake should be considered highly suspect.
Apparently You can use Paypal
So, according to a question here in the crackberry forums on 03-12-2010 you can use paypal. See the post, "can I use paypal" for the answer, which came from a forums moderator, and stated: "Yes, the CrackBerry AppStore/Mobihand supports paypal. When you go through the check out process you will have the option to use paypal for payment."
Again, more misinformation from crackberry.com, as I was never given the option to use paypal with my recent purchase. To make matters worse I will never install the download, because this site has become so untrustworthy that I am afraid I will probably get a virus or some other piece of malware from files downloaded through here. Thanks a whole lot crackberry, now I have to pay a second time to download the file from a trusted source.