1. PsihoKey2's Avatar
    Hi. I am using key2 , and my crackberry app si crashing each time I try to read any news. It happends on both my key2 phone's and also on my wife's key2
    Strange is that I can enter forums and write, but if I try to enter any news on crackberry's main screen, App simply crashes....
    Anyone know's how to fix this?
    08-20-20 03:31 AM
  2. Laura Knotek's Avatar
    It's a known issue that's being investigated. Seems to be related to Android 8. https://forums.crackberry.com/showth...1#post13535570

    https://forums.crackberry.com/showth...1#post13535322
    08-20-20 03:44 AM
  3. Smokeaire's Avatar
    It's a known issue that's being investigated. Seems to be related to Android 8. https://forums.crackberry.com/showth...1#post13535570

    https://forums.crackberry.com/showth...1#post13535322
    It's interesting that I'm not having this issue using my Key²LE. The app works just fine.
    08-20-20 04:36 AM
  4. PsihoKey2's Avatar
    It's a known issue that's being investigated. Seems to be related to Android 8. https://forums.crackberry.com/showth...1#post13535570

    https://forums.crackberry.com/showth...1#post13535322
    Thanks!
    Laura Knotek likes this.
    08-20-20 11:13 AM
  5. Bla1ze's Avatar
    It's interesting that I'm not having this issue using my Key²LE. The app works just fine.
    That's part of why it's not fixed yet. It doesn't happen on all builds / Android versions. We tested new builds this evening and the issues remained, but alas, it is being worked on.
    08-20-20 09:20 PM
  6. Chuck Finley69's Avatar
    That's part of why it's not fixed yet. It doesn't happen on all builds / Android versions. We tested new builds this evening and the issues remained, but alas, it is being worked on.
    Maybe a blurb on the front page ?!? Just asking
    08-20-20 09:33 PM
  7. the_boon's Avatar
    As with any Android app that's having bugs, force close CB and clear the cache before reopening it.
    08-20-20 09:39 PM
  8. Ben xfg's Avatar
    Maybe a blurb on the front page ?!? Just asking
    But those with issues are the one that won't be able to see it...

    Posted via CB10
    08-21-20 07:14 AM
  9. Chuck Finley69's Avatar
    But those with issues are the one that won't be able to see it...

    Posted via CB10
    I thought App was opening but you could still read story list. I figured short headline like “CB App Crash Still”
    but that’s because I’m not having problem.

    Even though I’m on XR, I checked on several Android devices just now. I wasn’t having any crash on app opening or articles. I can see where the diagnosis is problematic
    08-21-20 08:26 AM
  10. HerrKarl's Avatar
    App is opening at my KEY² but if I click any article, the app crashes
    ACQ160
    Forums is working well - I wrote this with Crackberry App
    08-23-20 05:00 PM
  11. javelin's Avatar
    That's part of why it's not fixed yet. It doesn't happen on all builds / Android versions. We tested new builds this evening and the issues remained, but alas, it is being worked on.
    Any news on a fix for this? Key2 bbf100-6 build number abn008
    10-19-20 05:37 AM
  12. conite's Avatar
    App is opening at my KEY² but if I click any article, the app crashes
    ACQ160
    Forums is working well - I wrote this with Crackberry App
    Any news on a fix for this? Key2 bbf100-6 build number abn008
    Install the previous version.

    https://mega.nz/file/lYRkDRpa#mdui8r...JZYAUSuS3XxUi0
    10-19-20 07:44 AM
  13. Phillip st's Avatar
    whats the best way to prevent Google play from updating the crackberry app automatically? while still allowing all other apps to auto update.
    10-19-20 09:47 AM
  14. conite's Avatar
    whats the best way to prevent Google play from updating the crackberry app automatically? while still allowing all other apps to auto update.
    Just disable auto-update for that app alone.
    10-19-20 10:01 AM
  15. Bla1ze's Avatar
    Any news on a fix for this? Key2 bbf100-6 build number abn008
    You can use the old version as Conite suggested but there is currently a new version under review in the Google Play store but they are overloaded and letting folks know "We're experiencing longer than usual review time"
    DOCTOREVIL8 likes this.
    10-19-20 12:12 PM
  16. joeldf's Avatar
    Just disable auto-update for that app alone.
    [IMG=540x810]https://uploads.tapatalk-cdn.com/20201019/7f453d56c254435db7dd7ae298baddfb.jpg[/url]
    Ya' know, I never knew that option was there. Will that override the global setting for "do not auto-update apps", to auto update just that app?
    10-19-20 05:26 PM
  17. jacobacevedog's Avatar
    It is apparently solved with the new version 3.1.24
    Bla1ze likes this.
    10-19-20 05:36 PM
  18. shakingthrough's Avatar
    Yes, finally working for me now after I just got the update!
    Bla1ze likes this.
    10-19-20 05:48 PM
  19. Ben xfg's Avatar
    Ya' know, I never knew that option was there. Will that override the global setting for "do not auto-update apps", to auto update just that app?
    Yes.
    10-19-20 10:06 PM
  20. Phillip st's Avatar
    fixed!!! finally! can now read the articles.....non-spam ones anyway.
    10-20-20 02:25 PM
  21. HerrKarl's Avatar
    Fixed!!!!
    thx
    10-23-20 12:17 PM

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