10-23-20 12:17 PM
tools
  1. PsihoKey2's Avatar
    PsihoKey2
    Hi. I am using key2 , and my crackberry app si crashing each time I try to read any news. It happends on both my key2 phone's and also on my wife's key2
    Strange is that I can enter forums and write, but if I try to enter any news on crackberry's main screen, App simply crashes....
    Anyone know's how to fix this?
    08-20-20 03:31 AM
  2. Laura Knotek's Avatar
    Laura Knotek
    Moderator
    It's a known issue that's being investigated. Seems to be related to Android 8. https://forums.crackberry.com/showth...1#post13535570

    https://forums.crackberry.com/showth...1#post13535322
    08-20-20 03:44 AM
  3. Smokeaire's Avatar
    Smokeaire
    Originally Posted by Laura Knotek
    It's a known issue that's being investigated. Seems to be related to Android 8. https://forums.crackberry.com/showth...1#post13535570

    https://forums.crackberry.com/showth...1#post13535322
    It's interesting that I'm not having this issue using my Key²LE. The app works just fine.
    08-20-20 04:36 AM
  4. PsihoKey2's Avatar
    PsihoKey2
    Originally Posted by Laura Knotek
    It's a known issue that's being investigated. Seems to be related to Android 8. https://forums.crackberry.com/showth...1#post13535570

    https://forums.crackberry.com/showth...1#post13535322
    Thanks!
    Laura Knotek likes this.
    08-20-20 11:13 AM
  5. Bla1ze's Avatar
    Bla1ze
    Editor in Chief
    Originally Posted by Smokeaire
    It's interesting that I'm not having this issue using my Key²LE. The app works just fine.
    That's part of why it's not fixed yet. It doesn't happen on all builds / Android versions. We tested new builds this evening and the issues remained, but alas, it is being worked on.
    08-20-20 09:20 PM
  7. Chuck Finley69's Avatar
    Chuck Finley69
    Trusted Member
    Originally Posted by Bla1ze
    That's part of why it's not fixed yet. It doesn't happen on all builds / Android versions. We tested new builds this evening and the issues remained, but alas, it is being worked on.
    Maybe a blurb on the front page ?!? Just asking
    08-20-20 09:33 PM
  8. the_boon's Avatar
    the_boon
    As with any Android app that's having bugs, force close CB and clear the cache before reopening it.
    08-20-20 09:39 PM
  9. Ben xfg's Avatar
    Ben xfg
    Originally Posted by Chuck Finley69
    Maybe a blurb on the front page ?!? Just asking
    But those with issues are the one that won't be able to see it...

    Posted via CB10
    08-21-20 07:14 AM
  10. Chuck Finley69's Avatar
    Chuck Finley69
    Trusted Member
    Originally Posted by Ben xfg
    But those with issues are the one that won't be able to see it...

    Posted via CB10
    I thought App was opening but you could still read story list. I figured short headline like “CB App Crash Still”
    but that’s because I’m not having problem.

    Even though I’m on XR, I checked on several Android devices just now. I wasn’t having any crash on app opening or articles. I can see where the diagnosis is problematic
    08-21-20 08:26 AM
  11. HerrKarl's Avatar
    HerrKarl
    App is opening at my KEY² but if I click any article, the app crashes
    ACQ160
    Forums is working well - I wrote this with Crackberry App
    08-23-20 05:00 PM
  12. javelin's Avatar
    javelin
    Trusted Member
    Originally Posted by Bla1ze
    That's part of why it's not fixed yet. It doesn't happen on all builds / Android versions. We tested new builds this evening and the issues remained, but alas, it is being worked on.
    Any news on a fix for this? Key2 bbf100-6 build number abn008
    10-19-20 05:37 AM
  13. conite's Avatar
    conite
    Ambassador
    Originally Posted by HerrKarl
    App is opening at my KEY² but if I click any article, the app crashes
    ACQ160
    Forums is working well - I wrote this with Crackberry App
    Originally Posted by javelin
    Any news on a fix for this? Key2 bbf100-6 build number abn008
    Install the previous version.

    https://mega.nz/file/lYRkDRpa#mdui8r...JZYAUSuS3XxUi0
    10-19-20 07:44 AM
  14. Phillip st's Avatar
    Phillip st
    whats the best way to prevent Google play from updating the crackberry app automatically? while still allowing all other apps to auto update.
    10-19-20 09:47 AM
  15. conite's Avatar
    conite
    Ambassador
    Originally Posted by Phillip st
    whats the best way to prevent Google play from updating the crackberry app automatically? while still allowing all other apps to auto update.
    Just disable auto-update for that app alone.
    10-19-20 10:01 AM
  16. Bla1ze's Avatar
    Bla1ze
    Editor in Chief
    Originally Posted by javelin
    Any news on a fix for this? Key2 bbf100-6 build number abn008
    You can use the old version as Conite suggested but there is currently a new version under review in the Google Play store but they are overloaded and letting folks know "We're experiencing longer than usual review time"
    DOCTOREVIL8 likes this.
    10-19-20 12:12 PM
  17. joeldf's Avatar
    joeldf
    Originally Posted by conite
    Just disable auto-update for that app alone.
    [IMG=540x810]https://uploads.tapatalk-cdn.com/20201019/7f453d56c254435db7dd7ae298baddfb.jpg[/url]
    Ya' know, I never knew that option was there. Will that override the global setting for "do not auto-update apps", to auto update just that app?
    10-19-20 05:26 PM
  18. jacobacevedog's Avatar
    jacobacevedog
    It is apparently solved with the new version 3.1.24
    Bla1ze likes this.
    10-19-20 05:36 PM
  19. shakingthrough's Avatar
    shakingthrough
    Yes, finally working for me now after I just got the update!
    Bla1ze likes this.
    10-19-20 05:48 PM
  20. Ben xfg's Avatar
    Ben xfg
    Originally Posted by joeldf
    Ya' know, I never knew that option was there. Will that override the global setting for "do not auto-update apps", to auto update just that app?
    Yes.
    10-19-20 10:06 PM
  21. Phillip st's Avatar
    Phillip st
    fixed!!! finally! can now read the articles.....non-spam ones anyway.
    10-20-20 02:25 PM
  22. HerrKarl's Avatar
    HerrKarl
    Fixed!!!!
    thx
    10-23-20 12:17 PM
« CrackBerry App Doesn't Work | Sure would be nice to read CB articles on the App. »

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