07-26-20 10:50 AM
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  1. waldos42's Avatar
    waldos42
    When I click on the articles in Crackberry on my Key2 since the recent update, the article disappears and the app shuts down. Any idea what's going on?
    07-07-20 06:17 AM
  2. Chuck Finley69's Avatar
    Chuck Finley69
    Trusted Member
    Originally Posted by waldos42
    When I click on the articles in Crackberry on my Key2 since the recent update, the article disappears and the app shuts down. Any idea what's going on?
    See if there are some additional CrackBerry app updates to install.

    Otherwise, uninstall CrackBerry app, then, from the PlayStore, install CrackBerry again.
    07-07-20 06:35 AM
  3. Bla1ze's Avatar
    Bla1ze
    CB OG
    Originally Posted by waldos42
    When I click on the articles in Crackberry on my Key2 since the recent update, the article disappears and the app shuts down. Any idea what's going on?
    Update your app, that was fixed a few days ago.
    Laura Knotek likes this.
    07-08-20 10:08 AM
  4. waldos42's Avatar
    waldos42
    The app is updated! I will try uninstalling it.
    07-10-20 11:21 AM
  5. Chuck Finley69's Avatar
    Chuck Finley69
    Trusted Member
    Originally Posted by waldos42
    The app is updated! I will try uninstalling it.
    If still having trouble, uninstall, delete from google playstore library, 32 second reboot, then install the latest version from Google PlayStore at that point.
    07-10-20 02:12 PM
  6. Emaderton3's Avatar
    Emaderton3
    Trusted Member
    Originally Posted by Bla1ze
    Update your app, that was fixed a few days ago.
    My pastor says June 27 was the latest update. Mine also crashes.
    Laura Knotek likes this.
    07-11-20 08:01 PM
  7. Bla1ze's Avatar
    Bla1ze
    CB OG
    Originally Posted by Emaderton3
    My pastor says June 27 was the latest update. Mine also crashes.
    Dunno what to tell you aside from delete and reinstall.
    Laura Knotek likes this.
    07-11-20 08:02 PM
  8. Emaderton3's Avatar
    Emaderton3
    Trusted Member
    Originally Posted by Bla1ze
    Dunno what to tell you aside from delete and reinstall.
    I didn't realize my autocorrect changed playstore to pastor lol. Will do.
    Laura Knotek likes this.
    07-11-20 08:04 PM
  9. Bla1ze's Avatar
    Bla1ze
    CB OG
    Originally Posted by Emaderton3
    I didn't realize my autocorrect changed playstore to pastor lol. Will do.
    Well, it was an amusing autocorrect lol.
    Laura Knotek likes this.
    07-11-20 08:05 PM
  10. Emaderton3's Avatar
    Emaderton3
    Trusted Member
    No change after deleting, restarting, and reinstall.
    07-13-20 08:00 AM
  11. Bla1ze's Avatar
    Bla1ze
    CB OG
    Originally Posted by Emaderton3
    No change after deleting, restarting, and reinstall.
    Okie. Did some testing and I was able to replicate on a few different devices, so I have reached out to tech to take a closer look. From my testing it seems Android OS specific issue. eg: If you're on one build it's fine, but of you're on a different it still crashes.
    07-13-20 10:10 AM
  12. Dunt Dunt Dunt's Avatar
    Dunt Dunt Dunt
    Q&A Team
    Clearly it's not affect too many people....
    07-13-20 11:34 AM
  13. Emaderton3's Avatar
    Emaderton3
    Trusted Member
    Originally Posted by Bla1ze
    Okie. Did some testing and I was able to replicate on a few different devices, so I have reached out to tech to take a closer look. From my testing it seems Android OS specific issue. eg: If you're on one build it's fine, but of you're on a different it still crashes.
    Fix coming soon?
    07-21-20 07:46 PM
  14. kvndoom's Avatar
    kvndoom
    same is happening to me. Key1 Black edition.
    07-25-20 07:23 AM
  15. Chuck Finley69's Avatar
    Chuck Finley69
    Trusted Member
    Originally Posted by kvndoom
    same is happening to me. Key1 Black edition.
    In another thread, Bla1ze stated they're aware, it's been forwarded along ....
    Laura Knotek likes this.
    07-26-20 10:50 AM
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