[xavi666]

I've been using the Z30 for 3 days now,

I have noticed that when I make or receive a phone call the sound is very low even on max vol,
Sometimes when I'm outside in a crowded place it's almost impossible to hear what the other party is saying!

Does anyone else owns a Z30 have this issue?
Or should I return it to the store?

The loud speaker is great though

[FrankIAm]

Did you say Candlejack? Damn, now I said candlejack! Hope nothing happ

[xavi666]

I was just editing the post and I didn't notice it was already posted before I finish it

[playbookster]

Return it if you think it's a defect

Posted via CB10

[xavi666]

Yeah I'll probably go back to the store tomorrow.

Posted via CB10

[hf199]

Return it

Posted via Harry

[chiccor1]

Me and a friend have 2 z30 with same problem

In My hopinion is not a defect of the phone but a software problem...

Posted via CB10

[FrankIAm]

Some have changed OS-es and find the problem still there. Wondering if there's a huge manufacturing defect on the 30s.

C0001BBF0 - BlackBerry 10 help channel.

[kbz1960]

Starting to look like you're not alone in this. Hope an update will fix it.

[@craig]

Does increasing the master volume help?

I've been using the Z30 for 3 days now,

I have noticed that when I make or receive a phone call the sound is very low even on max vol,
Sometimes when I'm outside in a crowded place it's almost impossible to hear what the other party is saying!

Does anyone else owns a Z30 have this issue?
Or should I return it to the store?

The loud speaker is great though

[sayf777]

sound is very low even on max vol,

Posted via CB10

[Fnord]

never had that issue on my Z30
Been consistent across the 3 different OS' i've had it on.

[The Me]

Do you mean speakerphone or the handset speaker?

[FR33MAN]

Security about loud sound?


Posted via CB10

[koroshiyax]

How does it compare to the Z10?

[SEAWARRIOR]

How does it compare to the Z10?

....................
BlackBerry Z30 vs Z10: Hardware and OS Comparison (Video) - N4BB

[koroshiyax]

....................
BlackBerry Z30 vs Z10: Hardware and OS Comparison (Video) - N4BB

Thanks, but I had specifically meant the volume of the regular handset speaker (Not speakphone) when at max volume.

[xavi666]

So I went back to the shop and the sales guy was actually just unboxing his own brand new Z30 so he tested the sound and he had the same issue!
So he called someone in BlackBerry service and they told him it's a new high definition sound feature which is not activated yet by my carrier (Etisalat) !!!
And it suppose to get better!
I know it sounds like BS and I hope that an update could fix that.

Posted via CB10

[FrankIAm]

So I went back to the shop and the sales guy was actually just unboxing his own brand new Z30 so he tested the sound and he had the same issue!
So he called someone in BlackBerry service and they told him it's a new high definition sound feature which is not activated yet by my carrier (Etisalat) !!!
And it suppose to get better!
I know it sounds like BS and I hope that an update could fix that.

Posted via CB10

HD calling doesn't seem new. Hope it's true.

C0001BBF0 - BlackBerry 10 help channel.

[uzmarvel]

This is probably due to the software. B1767 should fix it.

[scook94]

This is probably due to the software. B1767 should fix it.

Apparently it doesn't. http://forums.crackberry.com/blackbe...8/#post9265899

[chiccor1]

Nope. I installed the 1767 and the issue is still here...

Posted via CB10

[jay_men]

Just curious, how low is low? Can anyone compare it with another non-Z30 device or in my case an HTC One?

[Cozz4ever]

It's an OS issue. The same thing happened to the Z10 until 10.1 came out. I used a higher pitch ring tone for the mean time.

[Pegon_Fighter]

I don't think you should return it to the store. All you have to do is go to the phone app and slide down from the top and access call settings and adjust the volume.

It's almost like a hidden feature

Posted via CB10