1. MadMax636's Avatar
    So, Today I went to use my maps to look something up to see how far it was. It didnt load at all. It then popped up saying unable to connect. Check your internet connection (Error 2001) It felt like the same issue that the BB world was having.

    Has anyone figured out a fix or anyone having the same issue?
    06-30-21 07:56 PM
  2. conite's Avatar
    So, Today I went to use my maps to look something up to see how far it was. It didnt load at all. It then popped up saying unable to connect. Check your internet connection (Error 2001) It felt like the same issue that the BB world was having.

    Has anyone figured out a fix or anyone having the same issue?
    No issues here.
    06-30-21 08:20 PM
  3. MadMax636's Avatar
    what version are you on? I never updated it as in. I never fixed the BB world so if that updates the app. Than I didnt do that.

    Im on 10.3.2.15
    06-30-21 08:21 PM
  4. howarmat's Avatar
    You will need to find another supported app either way. BBMaps probably will not survive the BB purge.
    MadMax636 and Laura Knotek like this.
    06-30-21 08:23 PM
  5. conite's Avatar
    what version are you on? I never updated it as in. I never fixed the BB world so if that updates the app. Than I didnt do that.

    Im on 10.3.2.15
    The latest - build 10.3.2.25.
    MadMax636 likes this.
    06-30-21 08:26 PM
  6. MadMax636's Avatar
    How would I go along with getting the latest build? I can only assume fixing BB world to update it?
    06-30-21 08:52 PM
  7. conite's Avatar
    How would I go along with getting the latest build? I can only assume fixing BB world to update it?
    Likely.
    06-30-21 09:16 PM
  8. MadMax636's Avatar
    I fixed BB world. The only app updates were BBM and some developer testing tool... No BB Maps.

    The only guess Iv got atm. Is that its under maintenance temporarily down?
    06-30-21 09:19 PM
  9. conite's Avatar
    I fixed BB world. The only app updates were BBM and some developer testing tool... No BB Maps.

    The only guess Iv got atm. Is that its under maintenance temporarily down?
    It's the version that came with OS 10.3.3.3216.

    https://mega.nz/file/1VBxwAjS#jE0gAp...4wESwK8RTPORXs
    MadMax636 likes this.
    06-30-21 09:49 PM
  10. MadMax636's Avatar
    The link didnt work. Its not loading the file.

    EDIT: Never mind its working. After many tries.
    06-30-21 10:40 PM
  11. MadMax636's Avatar
    Updating it sadly didnt fix it.
    07-01-21 08:44 AM
  12. conite's Avatar
    Updating it sadly didnt fix it.
    Are you on the latest OS?
    07-01-21 09:57 AM
  13. MadMax636's Avatar
    as far as I know. 10.3.3.2129. Shows new updates in the update center.

    I dont feel like its the newest update though.
    07-01-21 09:58 AM
  14. conite's Avatar
    as far as I know. 10.3.3.2129. Shows new updates in the update center.

    I dont feel like its the newest update though.
    It's not. Which device do you have?
    07-01-21 10:01 AM
  15. MadMax636's Avatar
    Ive got the SQC100-3 Classic Verizon.
    07-01-21 10:01 AM
  16. joeldf's Avatar
    Maps still works on my Z10. It's not on a carrier anymore though, just over wi-fi.

    Although, I seem to have lost traffic. It was still reading traffic about a month ago.

    Anyone having issues with BB Maps not working? Error 2001-img_20210701_095819.png
    MadMax636 and NOLAKjun like this.
    07-01-21 10:30 AM
  17. MadMax636's Avatar
    I downloaded the autoloader/archive.

    How would I go along with updating?
    07-01-21 10:35 AM
  18. conite's Avatar
    I downloaded the autoloader/archive.

    How would I go along with updating?
    https://mega.nz/file/tVgyjDYS#ojnru-...CIkAU1dIybpHK0

    Download to PC, unzip, plug in phone, run autoloader. Your phone will be wiped.
    MadMax636 likes this.
    07-01-21 10:48 AM
  19. joeldf's Avatar
    Also...

    BB Maps only updates with the OS. I don't think it's ever updated through BBW. So, if it corrupted itself somehow, using the autoloader may be the only fix.

    The actual mapping information used to be from TomTom, and that deal has long expired. I have some neighborhoods in my area that are years old now that are still not showing up on BB Maps. I don't know the traffic source, but as I mentioned above, that seems to be gone too. But someone else will have to check if it's everywhere, or just my area.
    MadMax636 likes this.
    07-01-21 11:30 AM
  20. MadMax636's Avatar
    Should I remove BB Protect before I do that?
    07-01-21 11:39 AM
  21. MadMax636's Avatar
    I just wiped and updated my phone. I skipped the BBID stuff. I went straight to Maps.... Its not working. Its just blank and the locate me button is infinite loading. No maps is loading nor is there any type of search results. As if the maps app has zero internect connection.

    I guess maps is dead? Its weird since @joeldf shows his working and such. I have had issues with Maps in the past but the last time I used it. It worked. It just had isses locating me and being able to set up navigation.
    NOLAKjun likes this.
    07-01-21 12:00 PM
  22. brookie229's Avatar
    I just wiped and updated my phone. I skipped the BBID stuff. I went straight to Maps.... Its not working. Its just blank and the locate me button is infinite loading. No maps is loading nor is there any type of search results. As if the maps app has zero internect connection.

    I guess maps is dead? Its weird since @joeldf shows his working and such. I have had issues with Maps in the past but the last time I used it. It worked. It just had isses locating me and being able to set up navigation.
    Mine is still working on Passport. Maybe a local/carrier issue??
    07-01-21 12:18 PM
  23. MadMax636's Avatar
    Maybe. It doesnt work on LTE or WiFi. Both result in the same issue. I sure do hate Verizon... I wish carriers didnt have any sort of control over the phones they sold.
    07-01-21 12:24 PM
  24. Chuck Finley69's Avatar
    Maybe. It doesnt work on LTE or WiFi. Both result in the same issue. I sure do hate Verizon... I wish carriers didnt have any sort of control over the phones they sold.
    Here’s a couple of different Maps threads with VZW issues


    https://forums.crackberry.com/blackb.../#post13474965

    https://forums.crackberry.com/blackb...ating-1178532/
    MadMax636 and Laura Knotek like this.
    07-01-21 01:05 PM
  25. NOLAKjun's Avatar
    Yes, mine hasn't worked for 2 days over the AT&T network or via home WiFi (device is BB Classic running OS 10, release 10.3.3.2127). I get a variety of errors in multiple parts of Atlanta:
    No Network Connection
    Maps - There is a problem communicating with the server. Try again later. (2001)
    and something like "can't access saved places" earlier today.

    After checking the website I assumed they've killed Maps earlier than the rest of the services that will all be gone at the end of the year.
    https://www.blackberry.com/us/en/support
    BlackBerry will be taking steps to decommission the legacy services for BlackBerry 7.1 OS and earlier, BlackBerry 10 software, BlackBerry PlayBook OS 2.1 and earlier versions, with an end of life or termination date of January 4, 2022.
    Last edited by NOLAKjun; 07-02-21 at 10:59 PM. Reason: Added network service provider, model, and OS version.
    MadMax636 likes this.
    07-02-21 08:02 PM
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