- It does sound more like a water resistance compound then an actual glue/adhesive. But there's still been no definitive statement if it is glue or a tight friction/press fit or clips (mentioned above) are what keep the screen in place.Superfly_FR likes this.06-22-17 03:21 PMLike 1
- Why, "please do not self repair your K1" ?
I really dont understand.
I mean, "stay tuned" is ok, but it would be useful if BBM
starts to give some explanation...
Are there some units with:
wrong glue?
no glue on screen's back?
wrong frame dimensions?
I'd be upset if I try to fix it by myself, and then BBM chimes in saying "dont do it" without giving reasons...
Posted via CB1006-22-17 03:23 PMLike 0 - Will the Canadian unlocked K1's have this issue sorted out this month? Will there be a delay in the launch of unlocked K1's? If not, what day this month will we be able to order them? As you know, the locked CDN versions from the mobile phone companies are hard to secure as they don't have any in supply.
RedBerry Passport / 10.3.3.2205 / Telus06-22-17 03:23 PMLike 0 -
Anyway, lack of information is disappointing.
We need to know!
Its not so difficult, from BBM side, to say:
Its better to not fix your K1 by yourself because...
After all, if someone accepts the warranty voiding because he/she doesnt want to risk waiting for weeks,
whats the problem?06-22-17 03:36 PMLike 0 - Ok that makes sense (or maybe, instead, the reception will improve? joking).
Anyway, lack of information is disappointing.
We need to know!
Its not so difficult, from BBM side, to say:
Its better to not fix your K1 by yourself because...
After all, if someone accepts the warranty voiding because he/she doesnt want to risk waiting for weeks,
whats the problem?06-22-17 03:51 PMLike 2 - I was planning on buying a KeyOne when it came out but will wait a few months until all the kinks get worked out and maybe after a patch.06-22-17 03:56 PMLike 0
-
Because I dont think it will be likely to have in a year both the screen lifting issue and some other defects.
Just my opinion of course, like I think that an how-to on DIY reattaching the screen would be super-useful.
Or, instead, also an explanation on why its not feasible!06-22-17 04:10 PMLike 0 -
- Yes, other OEM's have had issues, but that's no excuse or justification for what's going on here. Plain and simple: this shouldn't be happening.06-22-17 04:32 PMLike 0
-
- A couple weeks back I said on this forum if my screen lifted I would fix it myself. Today I did, well sort of...
I noticed yesterday that when I set the device face down on a flat surface the top didn't lay perfectly flat. As a person who frequently carries my phone in my back pocket, I remembered from my Passport days that sitting on it can torque the frame just a bit. SO, I decided to gently torque it back. I twisted the frame just a bit to realign it, and the lower right corner of the screen lifted. Oops, I really wasn't expecting that! At the same time I wasn't entirely surprised either. In a way I felt like a burden had finally been lifted (pun intended). Okay, now I could fix it, and never have to worry about it again was my thought. I put a small piece of tape over the corner, and waited until today to start fresh.
I've learned from these posts that my first inclination to use super glue was a bad idea. I decided to first go up the street from where I live to ask a local "phone doctor" his advice. He took a look at it and said he could fix it easily. He'd remove the screen; line the perimeter with this thin red double sided tape; reattach the screen, then apply some mild pressure and heat to cure it all in place. When I asked how much it would cost for him to do it, he said no charge! I couldn't believe it. I offered several times to pay him, but he said the repair would cost next to nothing to do, and he refused to take any money.
To make a long story longer, an hour or so later I had my KEYone back and it's even better than new! I know there will be people who pick this post apart, finding fault with me and with BBMo. I love this device too much to give it up, and it's others on this forum who are willing to roll up their sleeves, and take the good with the bad, that makes me proud to be a part of this BlackBerry community.Last edited by Matthew Davis7; 06-22-17 at 06:50 PM.
06-22-17 06:36 PMLike 6 - professional - all based on who you compare to. for me, sure they are - know the detail of requirements, tolerance, mechanical strength of the material, interface between LCD/sealant/bezel characteristics, plus EMI... compare to me know nothing at all... As compare to you? I guess those chaps might be amateur... Have few tricks under your sleeve? come on, let's see it... ;-)06-22-17 06:37 PMLike 0
- professional - all based on who you compare to. for me, sure they are - know the detail of requirements, tolerance, mechanical strength of the material, interface between LCD/sealant/bezel characteristics, plus EMI... compare to me know nothing at all... As compare to you? I guess those chaps might be amateur... Have few tricks under your sleeve? come on, let's see it... ;-)06-22-17 06:40 PMLike 0
- Superfly_FRRetired ModeratorPlease do not self repair your KEYone. Contact us for a replacement using our hotline services support Redirecting...
Please stay tuned for further updates...
Or resign your warranty rights.
Now, as a general answer for "why no superglue?" : superglue is rigid (bad) and non removable (super bad), not to mention solvents among other things.06-22-17 06:42 PMLike 2 - Agreed--I think I would use something like this: https://www.amazon.com/Thunderbolt-I...UvbUpU1293584006-22-17 06:44 PMLike 3
- kbz1960Doesn't MatterA couple weeks back I said on this forum if my screen lifted I would fix it myself. Today I did, well sort of...
I noticed yesterday that when I set the device face down on a flat surface the top didn't lay perfectly flat. As a person who frequently carries my phone in my back pocket, I remembered from my Passport days that sitting on it can torque the frame just a bit. SO, I decided to gently torque it back. I twisted the frame just a bit to realign it, and the lower right corner of the screen lifted. Oops, I really wasn't expecting that! At the same time I wasn't entirely surprised either. In a way I felt like a burden had finally been lifted (pun intended). Okay, now I could fix it, and never have to worry about it again was my thought. I put a small piece of tape over the corner, and waited until today to start fresh.
I've learned from these posts that my first inclination to use super glue was a bad idea. I decided to first go up the street from where I live to ask a local "phone doctor" his advice. He took a look at it and said he could fix it easily. He'd remove the screen; line the perimeter with this thin red double sided tape; reattach the screen, then apply some mild pressure and heat to cure it all in place. When I asked how much it would cost for him to do it, he said no charge! I couldn't believe it. I offered several times to pay him, but he said the repair would cost next to nothing to do, and he refused to take any money.
To make a long story longer, an hour or so later I had my KEYone back and it's even better than new! I know there will be people who pick this post apart, finding fault with me and with BBMo. I love this device too much to give it up, and it's others on this forum who are willing to roll up their sleeves, and take the good with the bad, that makes me proud to be a part of this BlackBerry community.06-22-17 06:51 PMLike 0 - What if they didn't glue the back because it was a fire hazard or something? If anyone is gluing it, better make sure you use some type of fire retardant glue. There must be a reason why it's not glued, same thing with Passport, it wasn't glued either, luckily it never came apart. It lifted for some people, but that was mainly because people kept it in their pocket and chassis warped causing lifting.06-22-17 08:03 PMLike 0
-
- What if they didn't glue the back because it was a fire hazard or something? If anyone is gluing it, better make sure you use some type of fire retardant glue. There must be a reason why it's not glued, same thing with Passport, it wasn't glued either, luckily it never came apart. It lifted for some people, but that was mainly because people kept it in their pocket and chassis warped causing lifting.
Should be an easy fix at manufacturing though. Worst case, an additional QC station.06-22-17 08:32 PMLike 0 -
MacGyver.06-23-17 12:07 AMLike 0 - A couple weeks back I said on this forum if my screen lifted I would fix it myself. Today I did, well sort of...
I noticed yesterday that when I set the device face down on a flat surface the top didn't lay perfectly flat. As a person who frequently carries my phone in my back pocket, I remembered from my Passport days that sitting on it can torque the frame just a bit. SO, I decided to gently torque it back. I twisted the frame just a bit to realign it, and the lower right corner of the screen lifted. Oops, I really wasn't expecting that! At the same time I wasn't entirely surprised either. In a way I felt like a burden had finally been lifted (pun intended). Okay, now I could fix it, and never have to worry about it again was my thought. I put a small piece of tape over the corner, and waited until today to start fresh.
I've learned from these posts that my first inclination to use super glue was a bad idea. I decided to first go up the street from where I live to ask a local "phone doctor" his advice. He took a look at it and said he could fix it easily. He'd remove the screen; line the perimeter with this thin red double sided tape; reattach the screen, then apply some mild pressure and heat to cure it all in place. When I asked how much it would cost for him to do it, he said no charge! I couldn't believe it. I offered several times to pay him, but he said the repair would cost next to nothing to do, and he refused to take any money.
To make a long story longer, an hour or so later I had my KEYone back and it's even better than new! I know there will be people who pick this post apart, finding fault with me and with BBMo. I love this device too much to give it up, and it's others on this forum who are willing to roll up their sleeves, and take the good with the bad, that makes me proud to be a part of this BlackBerry community.
That's some Apple level fanboyism.
One thing I can assure you of: the affection is not mutual. If you ever decide to make a warranty claim, BBMo will tell you nope, you voided your warranty. They won't care how much you love them.
Sad!Bbnivende likes this.06-23-17 12:07 AMLike 1 - Your pictures and experience have been worth seeing and reading about,for what it's worth i hope you get everything sorted and enjoy your phone.06-23-17 12:22 AMLike 4
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- BlackBerry KEYone
Screen Lifted. 6/22/2017. Pics of glue.
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