[kadakn01]

waiting for WIFI calling, but now I can use data and talk at same time. Thank You!

[MighelJackson]

*#*#46368676#*#*
then under "phone information" untick everything then re-tick everything
then restart your phone

Awesome. Worked for me. Thanks!

[brunibruni]

Where in the phone do you enter the *#*# code before going to phone information unticking etc.?

[kbz1960]

Where in the phone do you enter the *#*# code before going to phone information unticking etc.?

Phone dialer

[jcrutchvt2010]

Interestingly, I was messing with some of my PRIV apps on KeyOne and needed to reload via autoloader. When I popped in my SIM from priv to KeyOne Verizon account showed something like "ODI Device." When I activated again after switching back to Priv, I used the Verizon BYOD activation via IMEI. Verizon account now shows BLACKBERRY-BBB-100-3 as my device name. Just thought that was interesting... If you care about the Verizon ODI program, you can read more here https://opennetwork.verizonwireless....certified.html

[jcrutchvt2010]

also, by default HD voice was enabled but it force blocks video calling. If you go to verizon account and go to "My plan and services" then "blocks" then "services," you can see block video calling is default set to "yes" and you are unable to change to "no" and save.

[dnocera]

Yes, this works! It seems the phone by default, for whatever reason, does not like Voice HD and Verizon does not know what to do on this phone and how to set it up. They should now because I had to tell them from this post. The above fix does work and activated VoiceHD. So, no problem on browsing and talking at the same time! And the HD logo even shows on the phone call. The only other thing is Visual Voice Mail does not seem to work unless you have a "branded" Verizon phone. Going with YouMail now. Otherwise, love the phone so far. Putting behind my beloved Z30. Also note, when I went in the Verizon corporate store to get a new nano SIM card, they got an error and could not set it up there. So, I had to get a SIM card mailed to me and got it set it up over the phone instead.

[dnocera]

Is there any other secret menus to be had on this phone?

[jcrutchvt2010]

download the app called secret codes from the play store. It will analyze all available dialer codes. some interesting things to be found but I haven't found a practical use for the other ones yet. be cautious if you mess with engineering mode.

[Uzi]

download the app called secret codes from the play store. It will analyze all available dialer codes. some interesting things to be found but I haven't found a practical use for the other ones yet. be cautious if you mess with engineering mode.

https://play.google.com/store/apps/d...is.secretcodes

Is that the app?

[jcrutchvt2010]

https://play.google.com/store/apps/d...is.secretcodes

Is that the app?

Yep that's the one I use.

[nrb1988]

After imputing the string (*#*# etc...) into the phone dialer, unticking, reticking, restarting, I am still unable to talk and surf over cellular/data only. Thoughts anyone?

[jcrutchvt2010]

After imputing the string (*#*# etc...) into the phone dialer, unticking, reticking, restarting, I am still unable to talk and surf over cellular/data only. Thoughts anyone?

Go to settings, advanced calling and click turn on HD voice.

[nrb1988]

Go to settings, advanced calling and click turn on HD voice.

it seems to continually revert back to off. this is the feature that allows for talk and surf over cellular data, correct? Any suggestions?

[jcrutchvt2010]

it seems to continually revert back to off. this is the feature that allows for talk and surf over cellular data, correct? Any suggestions?

Is HD voice active on your Verizon account?

[nrb1988]

my line shows compatible, but when I select it and confirm the 'purchase' (free), it says it cannot add it at this time and to wait 10 minutes or call *611. on the phone with tech support, lets see where it goes....

EDIT - had VZW reactivate the phone - think of it as a reformatting your Hard Drive. They told me they needed to add a provision for International Travel (free) for HD Calling to be added. once they confirmed everything was done on their end, I went back to the *#*#.... unchecked, rechecked, restarted.....went to settings, turned on HD Voice Only under the advanced calling menu and now I can surf and talk with no WiFi. Then 5 minutes later, i went back into the menu and saw that Advanced calling was being upgraded (it was grey during this time). Now, when I try to turn on Advanced Calling, it quickly switches to ON and then back to OFF.

What gives?!

UPDATE - Advanced calling went through another upgrade/update. Now I am able to turn on or off Advanced Calling. Currently able to surf and talk at the same time. Hoping it lasts.....especially after a device restart, which I will not be doing for the time being.

UPDATE 2 - several restarts and HD Calling has remained on, SUCCESS! Seems the reactivating of the phone on Verizon's end is what needed to be done. Perhaps swapping in a sim card, firing up and imputing the *#*# string isn't the most complete solution to the HD calling issue. YMMV.

[consv93]

It seems strange that HD calling is required to use voice and data at the same time. Haven't all LTE phones been able to do this for years? I remember AT&T running commercials in like 2009 touting this as a feature.

[kbz1960]

It seems strange that HD calling is required to use voice and data at the same time. Haven't all LTE phones been able to do this for years? I remember AT&T running commercials in like 2009 touting this as a feature.

Not on CDMA networks. GSM has been able to a lot longer because of the technology

[tickerguy]

LTE without VoLTE has been in the same situation -- it falls back to HSPA+ without VoLTE, for the same reason.

HSPA (or HSPA+) can carry voice and data at the same time (two bearers.) LTE without VoLTE cannot.

The reason is that VoLTE is packet data based. HPSA (and previous) is circuit-switched data based, and is predicated on a 64kbps (really 56kbps + signalling bits) voice circuit. That's incompatible with a variable-rate data circuit. Thus, the problem.

[JonCBK]

I'm still setting up my KEYone on Verizon (more an issue of porting over the phone number I want to use with it). But I will say the guy who helped me at the store was thrilled to see a KEYone. He brought people over to look at it and they all liked its looks. That was nice.

[dantedasia]

I had the Blackberry classic and activated HD Voice to talk and receive data at the same time. I purchased a CDMA phone from Amazon for Verizon and don't see an HD voice option. Called verizon they say it's the blackberry. Called Blackberry and they said it may be Verizon. I been reading the threads on this and confused. Does anyone see the HD Foice option on their Keyone? Can someone walk me through exactly how to set this up step by step?

[ummie4]

I had the Blackberry classic and activated HD Voice to talk and receive data at the same time. I purchased a CDMA phone from Amazon for Verizon and don't see an HD voice option. Called verizon they say it's the blackberry. Called Blackberry and they said it may be Verizon. I been reading the threads on this and confused. Does anyone see the HD Foice option on their Keyone? Can someone walk me through exactly how to set this up step by step?

Type the below code into the phone dialer app
*#*#46368676#*#*
then under "phone information" untick everything then re-tick everything
then restart your phone

[dantedasia]

Thank you. Which phone dialed app did you use? There are about 10 of them

[kbz1960]

Just use the one on your phone

[mw6000]

I tried activating advanced calling using the dialer code listed above, but after hitting "activate" it tells me that it encountered a problem and to try again later. Anyone else have the same? Ideas?