[Fotogeorge]

https://www.theverge.com/circuitbrea...e-pop-off-drop

Is there any confirmation from Blackberry on this possible problem with the Key One? Can any Key One users confirm the problem?

[FishhPoohh]

I can confirm this horrible problem. The screen popped right out of the KEYone my daughter was using at the mall yesterday. She sat down to eat lunch and it fell out of her jacket pocket. phone hits the ground and the screen pops out tearing the attachment from the screen to the phone. plus the backing popped out as well. I'm waiting for a Supervisor approval from BlackBerry Mobile to get a replacement

[FishhPoohh]

It's not pretty

[Lobwedgephil]

It's not pretty

Any adhesive on the screen?

[steveCheshire]

have we concluded this is a design issue or just a bad batch?

[Alain_A]

It's not pretty

Oh, would you be the 11th....

[Alain_A]

Cbk need to see

That's defeat Kevin's test

[donnation]

There is obviously something to this.

[Alain_A]

I can confirm this horrible problem. The screen popped right out of the KEYone my daughter was using at the mall yesterday. She sat down to eat lunch and it fell out of her jacket pocket. phone hits the ground and the screen pops out tearing the attachment from the screen to the phone. plus the backing popped out as well. I'm waiting for a Supervisor approval from BlackBerry Mobile to get a replacement

Let us know

[papped]

If there was adhesive you would see the black residue on the frame. There's none...

[Alain_A]

If there was adhesive you would see the black residue on the frame. There's none...

At the very edge of the frame

[papped]

That's not how you apply screen adhesive, I don't see crap. It should be extremely visible, at least 1/4 an inch thick all the way around

[Alain_A]

That's not how you apply screen adhesive, I don't see crap. It should be extremely visible, at least 1/4 an inch thick all the way around

Right, or it is just a rubber band all around

[FishhPoohh]

Any adhesive on the screen?

I could only see a small amount of glue residue on the corners of the phones frame. No residue present on the edges or on the screen

[Uzi]

Hopefully easy process for replacement!

[Superfly_FR]

@FishhPoohh : contact @bbmobile. It will be replaced/fixed at not cost.
More details here : https://crackberry.com/blackberry-mo...eyone-displays

[anon(870071)]

have we concluded this is a design issue or just a bad batch?

But why are some devices like mine fine eventhough I've dropped it quite a few times already accidentally.

[papped]

But why are some devices like mine fine eventhough I've dropped it quite a few times already accidentally.

If it's mostly just clips holding it in, the tension on the clips likely isn't uniform across every device (nor is the pressure against those clips,nor will the clips remain the same tension over time since metal bends and flexes). That's why it should have adhesive all the way around in the first place.

[Superfly_FR]

If it's mostly just clips holding it in, the tension on the clips likely isn't uniform across every device (nor is the pressure against those clips,nor will the clips remain the same tension over time since metal bends and flexes). That's why it should have adhesive all the way around in the first place.

As much as we (I) can tell there *should* have glue (or whatever you call it) on the edges of the screen. Maybe something went wrong for a batch of devices ... [my own, speculation]

[roberte1342]

Here is the adhesive that I use when replacing screens. https://www.amazon.com/gp/aw/d/B004W...UvbUpU12920366

I've used this on dozens of Android devices and a few ipads. If my K1 arrives with a dangling screen I'm going to see if this will work with it a few strips around the edges. (assuming there was supposed to be adhesive in this design)

[prplhze2000]

and this is one reason I never get a new device when it first comes out. I get to miss all the bugs.

[Tim-ANC]

@Uzi , is this #11 ?

[Alain_A]

@Uzi , is this #11 ?

I think at 12 now

[Uzi]

Haha I quit counting sorry, just to many of them now

[Alain_A]

A count thread should have started for the problems encounter by the keyone