1. mike22's Avatar
    My BBM not working in Philadelphia Tmobile didn't help much! BlackBerry icon top right is gone.

    Posted via CB10
    04-04-13 11:13 AM
  2. ezrunner's Avatar
    what troubleshooting have you tied?
    did you try turning wireless off and then back on?
    did you try turning phone off and back on?
    04-04-13 11:32 AM
  3. mike22's Avatar
    Yes turn data on off did software update, did all standard stuff,

    Posted via CB10
    04-04-13 11:52 AM
  4. mike22's Avatar
    Tmo calling BlackBerry and opening a case up cause they couldn't find anything wrong

    Posted via CB10
    04-04-13 11:53 AM
  5. mike22's Avatar
    Tmobile is a wary of NOC on BBM going off on network, and working fine on wifi but I think the more people call into Tmo the fast it will be fix.



    Posted via CB10
    Last edited by mike22; 04-04-13 at 02:00 PM.
    04-04-13 01:34 PM
  6. akraus88's Avatar
    This is indeed a T mobile issue as I'm on T-Mobile as well and I'm missing the BlackBerry symbol as well. Works well on wife though.

    Posted via CB10
    04-04-13 01:41 PM
  7. akraus88's Avatar
    Forgot to say my 9900 works BBM. Only my z10 socks now.

    Posted via CB10
    04-04-13 01:43 PM
  8. bostonsportsfan's Avatar
    Same here! Any update from T-Mobile about this?
    04-05-13 10:46 AM

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