Sign up now for Disney+
09-18-12 05:19 PM
45 12
tools
  1. lnichols's Avatar
    Just talked to support. The girl said it is an issue affecting only 9900's, they've known about it for about an hour, and expect it to be resolved in another hour. I was using my Playbook when it went down, and bridge stopped working, and I looked at the phone an it was rebooting. After it came back BeWeather couldn't get updates and browser said my data plan didn't support this service and needed to be upgraded.

    Mine just started working again in NYC at 12:48.
    09-18-12 12:47 PM
  2. danielcj's Avatar
    Ok mine just started working again here in Portland, OR
    09-18-12 12:52 PM
  3. qbnkelt's Avatar
    It is now 12:49 pm.
    I've no problems with data. As evidenced by this screenshot of my inbox.



    Sent from my BlackBerry 9900 using Tapatalk
    09-18-12 12:52 PM
  4. mike22's Avatar
    OUT in Philadelphia

    JUST STARTED WORKING
    Last edited by mike22; 09-18-12 at 12:56 PM. Reason: UPDATE
    09-18-12 12:53 PM
  5. exwindchaser's Avatar
    Still down in Dallas.
    09-18-12 12:54 PM
  6. alaspooryorick's Avatar
    my 9900 has also started working again (12:55 pm - NYC)
    09-18-12 12:55 PM
  7. paolomusic's Avatar
    Even though I get a full 4G 5 bars, when I check status of Blackberry Internet Service (BIS), it says "not connected".

    Just tried pulling up a google webpage and now getting a webpage that displays "Web2Go" and that I am not signed up for a dataplan.

    so something is very, very, very wrong here.

    Looks like my account got knocked off the system again, this happened back on July 24, about 2 months ago.

    Anyone else having a similar problem? Folks like me who are not on a BES are screwed.
    I've been getting the web2go issue sporadically for a few days now too, pretty annoying.
    09-18-12 12:56 PM
  8. assawyer's Avatar
    Must be a T-Mobile issue. Mine is working fine up here in NH.
    Where in NH? In Claremont this AM it wouldn't work until I did a hardware reset (alt+Rshift+del) and at that it only worked briefly. Even when I was showing "edge" I did a Diagnostic and got "Yes" to Blackberry registration, PIN, etc questions. I also got full UMA with BIS and could use BBM when on WiFi.

    Now after I did a Host -> registration things seem to be working.
    09-18-12 12:56 PM
  9. exwindchaser's Avatar
    Cancel that. I'm back online.
    09-18-12 12:57 PM
  10. captainbdsc's Avatar
    It was out in northern Utah, but is working again now...
    09-18-12 12:58 PM
  11. Smallville-68's Avatar
    I'm Here In New York State in the Tri-State area (T-Mobile). So far I am getting mail and BBM messages.
    09-18-12 12:59 PM
  12. crackhead007's Avatar
    I'm in the Philly metro area and my service went down Saturday and just came back around 12:45 EST. I have a 9900 on t-mo for work.
    09-18-12 01:05 PM
  13. bunky1971's Avatar
    Maybe T-Mobile is making room in the BlackBerry Database for the BB10 pins and lost the routing tables to the 9900 series devices
    My 9780 has been buzzing all morning without issues
    Im in Northeastern Pennsylvania
    09-18-12 01:19 PM
  14. Morgase's Avatar
    Just got my service back in Fresno, ca.
    09-18-12 01:30 PM
  15. bhrgvr's Avatar
    Seems good in India... Receiving all mails including my enterprise ones... BBM works fine too...

    Sent from my BlackBerry 9860 using Tapatalk
    09-18-12 01:43 PM
  16. anon(55900)'s Avatar
    North Carolina, no service this afternoon. 9810
    Last edited by mawil1013; 09-18-12 at 02:23 PM.
    09-18-12 02:20 PM
  17. thynameisjamar's Avatar
    I came back to my bb feeling naked and noticed the 4-dot blackberry symbol was displayed next to 4G. I did a battery pull then things came back to life after a few minutes of the phone powering up. T-Mo Miami here.
    09-18-12 02:27 PM
  18. crazydonat30's Avatar
    datas back, but when i make a call i cant hear a ring tone or when it says "connected" i still hear nothing, same when someone calls me. i
    09-18-12 02:43 PM
  19. El_Ray's Avatar
    I had to reboot my 9900 several times to get emails on the T-Mobile network. It's been on and off in the Tampa area.
    09-18-12 04:45 PM
  20. tarund's Avatar
    Had a sporadic outage in the morning for a few users but all good in Boston, MA by 2PM EST.
    09-18-12 05:19 PM
45 12
LINK TO POST COPIED TO CLIPBOARD