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04-09-12 02:38 AM
31 12
  1. -JewelZ-'s Avatar
    I cannot send and receive emails on my crackberry email adress...

    Everything else works perfekt!

    Are they any problems known?
    10-22-11 04:08 PM
  2. -JewelZ-'s Avatar
    This failed email I get, when I try to send an email to my adress

    Mail delivery failed: returning message to sender

    This message was created automatically by mail delivery software.

    A message that you sent could not be delivered to one or more of its
    recipients. This is a permanent error. The following address(es) failed:
    (generated from
    SMTP error from remote mail server after RCPT TO:<>:

    Can anybody help me?

    Posted from my CrackBerry at
    Last edited by -JewelZ-; 10-27-11 at 12:25 PM.
    10-23-11 02:14 AM
  3. BigBadWulf's Avatar
    Testing in progress.
    -JewelZ- likes this.
    10-24-11 08:30 AM
  4. -JewelZ-'s Avatar
    Now i've tried to put another email address (gmail, hotmail) witch should be forwarded with
    But it still doesn't work!

    Posted from my CrackBerry at
    10-25-11 11:17 AM
  5. Adam Zeis's Avatar
    Try disabling then re-enabling the @crackberry forward. Doesn't look to be any issues with the servers at the moment.

    Also, be sure to give it a bit to kick in if you change the address to which it forwards and also check your spam folders.
    10-25-11 11:31 AM
  6. BigBadWulf's Avatar
    Just tested my own, and it took but a split second to show up at the forwarding email.
    10-25-11 12:51 PM
  7. -JewelZ-'s Avatar
    what does that mean to me?

    how I said, I've tries several emails to be forwarded...and it doesn't work
    10-25-11 01:07 PM
  8. -JewelZ-'s Avatar
    I do not want to be annoying, but my CB email address do not works for 6 days!!
    10-27-11 12:28 PM
  9. intprd04's Avatar
    My works fine as well. My yahoo was a little slow on Saturday, but seems to be fixed today and is unrelated.

    Posted from my CrackBerry at
    11-06-11 11:39 AM
  10. -JewelZ-'s Avatar
    It happens again -.-

    I really think about to end with BlackBerry I'm so sad
    11-20-11 11:53 AM
  11. metroside's Avatar
    Don't worry Jewel's I seem to be having the same issue. I have changed email addresses as well as re-enabled the account with no luck. Any help would be appreciated as I'm concerned I am not receiving important emails.
    11-21-11 08:24 AM
  12. anon(1341046)'s Avatar
    Mine is out again.
    11-27-11 01:38 PM
  13. -JewelZ-'s Avatar
    Mine is out again.
    Why again? Did it ever before?
    11-28-11 01:42 AM
  14. anon(1341046)'s Avatar
    Why again? Did it ever before?
    11-28-11 06:39 AM
  15. -JewelZ-'s Avatar
    Ok, with millhouse78 we are allready 4 users with the same problem...

    And I thought its up to me...
    11-28-11 06:49 AM
  16. -JewelZ-'s Avatar
    I'm in contact with an technician from RIM Support Team, and he send me this email, after I showed him my error message, and he checked it, he send me this answer


    The error message you submitted tells us the email was sent properly but the error is on the server side, its Crackberry that is giving the error from their servers.


    I hope this will help the CrackBerry team for the troubleshooting
    11-29-11 04:15 AM
  17. metroside's Avatar
    The response I received was is it still happening? That was three days go.
    11-29-11 05:16 AM
  18. -JewelZ-'s Avatar
    From RIM? Or CB?
    11-29-11 07:49 AM
  19. anon(1341046)'s Avatar
    I changed the forward to address again today it it started working. I have not yet got any messages from the last week but I am getting the new ones
    11-29-11 07:56 PM
  20. metroside's Avatar
    I changed the forward to address again today it it started working. I have not yet got any messages from the last week but I am getting the new ones
    I second that. Emails are starting to come through today.
    11-30-11 07:43 AM
  21. metroside's Avatar
    Email forwarding doesn't seem to be working again.

    Can't get my Keycodes from the Blackberry Beta site and after sending a test message to the forwarding address I have not received it yet.
    12-06-11 04:18 AM
  22. -JewelZ-'s Avatar
    I get the information from RIM that, this problem is known at CrackBerry...

    They already were contacted for some time ago...and nothing happen

    I switched to iPhone for the next few weeks, hopping that CB can troubelshoot this problem
    12-06-11 04:43 AM
  23. -JewelZ-'s Avatar
    will something happen with our problem? or isn't it big enough to take up this matter???????
    12-09-11 04:13 AM
  24. BigBadWulf's Avatar
    Since it's working for the vast overwhelming majority, including all moderator reporting, regardless what RIM and the carriers suggest, the problem is not coming from CrackBerry, so there's nothing we can do to resolve it.
    12-09-11 11:47 AM
  25. Adam Zeis's Avatar
    There are two possible reasons for this:

    The email forwarding rules aren't being applied to the mail server. Sometimes this happens when some of the servers are updated/upgraded, and we have to configure them again to make it work again. We did some tests, and all the servers are configured properly.

    The email is rejected by the destination account. We had an issue a few months back where our email server was blacklisted (because of the hacking), but has been fine for a while. We checked the CB email forwarding server, and it isn't listed on any of the black listing services. So if you aren't getting email on an account, then it most likely means that your account has banned email from the domain. There is nothing we can do about it unfortunately. I would recommend switching to a different account, or contact the administrator that manages your email accounts to get them to allow forwarded emails from domain.

    Best we can do - sorry for any inconvenience.
    12-09-11 11:56 AM
31 12
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